1、 KSKSKSKSKSKSKSK KSKSKS KSKSK KSKS KSK KS KS X ISO/IEC 25020 (SQuaRE) KS X ISO/IEC 25020:2009 2009 3 31 http:/www.kats.go.krKS X ISO/IEC 25020:2009 : ( ) ( ) () ()SJ ( ) : (JTC1/SC7) () ( ) () TTA () LRQA LG-CNS SDS KS X ISO/IEC 25020:2009 ： (http:/www.standard.go.kr) ： ：2009 3 31 2009-0115 ： ： (JTC
2、1/SC7) ( 02-509-7262) (http:/www.kats.go.kr). 10 5 , . KS X ISO/IEC 25020:2009 i ii .1 1 1 2 1 3 1 4 .2 5 ( ).4 6 .4 6.1 (SPQM RM)4 6.2 .5 6.3 .5 A( ) 8 A.1 .8 A.2 8 B( ) 10 B.1 .10 B.2 .11 C( ) 12 15 KS X ISO/IEC 25020:2009 16 KS X ISO/IEC 25020:2009 ii . KS X ISO/IEC 25020 . A( ) B( ) C( ) KS X IS
3、O/IEC 25020:2009 (SQuaRE) Information technology Software engineering Quality Requirements and Evaluation(SQuaRE) Measurement reference model and guide 2007 1 ISO/IEC 25020, Software engineering Software product Quality Requirements and Evaluation (SQuaRE) Measurement reference model and guide . 1 S
4、QuaRE . (A C) . SQuaRE , , . SQuaRE . 2 6. . 3 . . ( ) . KS X ISO/IEC 25020:2009 2 KS X ISO/IEC 15939, KS X ISO/IEC 25000, (SQuaRE) SQuaRE 4 KS X ISO/IEC 25000 KS X ISO/IEC 15939 . . KS X ISO/IEC 25000 . 4.1 (attribute) KS X ISO/IEC 15939 KS Q ISO 9000 , , , (： , ) . 4.2 (base measure) . KS X ISO/IE
5、C 15939, 4.3 (derived measure) KS X ISO/IEC 15939, . 4.4 (external software quality) . . . . KS X ISO/IEC 25020:2009 3 4.5 (indicator) KS X ISO/IEC 15939 KS X ISO/IEC 14598 “ ” . 4.6 (information need) , , KS X ISO/IEC 15939 4.7 (internal software quality) 1 , . 2 , . , . 4.8 (measure)( ) “ ” , . KS
6、 X ISO/IEC 15939 4.9 (measure)( ) . KS X ISO/IEC 14598 1 4.10 (measurement) KS X ISO/IEC 15939, (ADA, C, COBOL ) . KS X ISO/IEC 25020:2009 4 4.11 (measurement function) KS X ISO/IEC 15939 4.12 (measurement method) KS X ISO/IEC 15939, 4.13 (quality in use)( ) , , 4.14 (quality measure elements) . 5 (
7、 ) . SPQM RM Software Product Quality Measurement Reference Model( ) 6 6.1 (SPQM RM) (SPQM RM) , ( ), , , . . 1 2 . KS X ISO/IEC 15939 A . 1 , . , ISO/IEC 25010 . 1 . KS X ISO/IEC 25030 , ISO/IEC 25040 . KS X ISO/IEC 25020:2009 5 1 . (identity function) . . ISO/IEC 25021 . 1 (SPQM RM) 6.2 , , . SQua
8、RE . 6.2.1 . . A . KS X ISO/IEC 25030 ISO/IEC 25040 . 6.2.2 ISO/IEC 25022, ISO/IEC 25023, ISO/IEC 25024 , . C . ISO/IEC 25010 . 6.3 KS X ISO/IEC 25020:2009 6 2 . ( , , ) . . , . . . . . . , ( 2 ). 6.3.1 . . , , ( ), , , . C . ISO/IEC 25022 . ISO/IEC 25023 . ISO/IEC 25024 . 6.3.2 . , , . , , . ISO/IE
9、C 25021 . KS X ISO/IEC 25020:2009 7 2 . 6.3.3 ISO/IEC 25020 1 KS X ISO/IEC 15939 . ISO/IEC 2502n ISO/IEC 2504n ISO/IEC 2503n . KS X ISO/IEC 25020:2009 8 A ( ) A.1 ISO/IEC 2502n . . , ( ) (： ISO/IEC 25021 ) 1 SQuaRE ISO/IEC 2504n ISO/IEC 2503n . 2 KS X ISO/IEC 15939 . A.2 A.2.1 . a) / / b) (： , , ) A
10、.2.2 KS X ISO/IEC 25020:2009 9 . a) . KS X ISO/IEC 25020:2009 10 B ( ) B.1 . (face validity) . . . . . . . B.1.1 (correlation) ( ) . . B.1.2 (tracking) M Q( ) , M(T1) M(T2) Q(T1) Q(T2) . . B.1.3 (consistency) 1, 2, ., n ( ), Q1, Q2, ., Qn Q1 SQ2 . Qn , M1 M2 . Mn . . B.1.4 (predictability) T1 T2 , ,
11、 Q(T2) Q(T2)/ Q(T2) . KS X ISO/IEC 25020:2009 11 . B.1.5 (discrimination) . . B.2 . . , , . SQuaRE ISO/IEC 25021 . KS X ISO/IEC 15939 . “ .” ： ( , ) ： ( , ) . , , . . (ordinal) (nominal) (kappa) . (interval) (absolute) (Cohen) . . KS X ISO/IEC 25020:2009 12 C ( ) . . ISO/IEC 25000 . . ISO/IEC 25022 ISO/IEC 25024 . ： . ISO/IEC 25022ISO/IEC 25024 . ： . ISO/IEC 25022 ISO/IEC 25024 . ： ( ) ： , . ISO/IEC 25010 . . ： ( ) ( ) . . . . ： . ： ? KS X ISO/IEC 25020:2009 13 , . . , , , . , . ： , . / . . ： (C1 C2)/S
