1、EIA STANDARD ANSIIEIA-599-A- 1998 Approved: June 15, 1998 Reaffirmed: September 5,2002 National Electronic Process Certification Standard EIA-599-A (Revision of EIA-599) JUNE 1998 ELECTRONIC INDUSTRIES ALLIANCE GOVERNMENT ELECTRONICS AND INFORMATION TECHNOLOGY ASSOCIATION A SECTOR OF Elsctranic indu
2、stries Alliance Copyright Government Electronics & Information Technology Association Reproduced by IHS under license with GEIA Not for ResaleNo reproduction or networking permitted without license from IHS-,-,-NOTICE EL4 Engineering Standards and Publications are designed to serve the public intere
3、st through eliminating misunderstandings between manufacturers and purchasers, facilitating interchangeability and improvement of products, and assisting the purchaser in selecting and obtaining with minimum delay the proper product for his particular need. Existence of such Standards and Publicatio
4、ns shall not in any respect preclude any member or nonmember of EIA from manufacturing or selling products not conforming to such Standards and Publications, nor shall the existence of such Standards and Publications preclude their voluntary use by those other than EIA members, whether the standard
5、is to be used either domestically or internationally. Standards and Publications are adopted by EIA in accordance with the American National Standards Institute (ANSI) patent policy. By such action, EIA does not assume any liability to any patent owner, nor does it assume any obligation whatever to
6、parties adopting the Standard or Publication. This EL4 Standard is considered to have International Standardization implication, but the International Electrotechnical Commission activity has not progressed to the point where a valid comparison between the EIA Standard and the IEC document can be ma
7、de. This Standard does not purport to address all safety problems associated with its use or all applicable regulatory requirements. It is the responsibility of the user of this Standard to establish appropriate safety and health practices and to determine the applicability of regulatory limitations
8、 before its use. (From Standards Proposal No. 4966, formulated under the cognizance of the Quality and Reliability Engineering (QRE) Committee.) Published by ELECTRONIC INDUSTRIES ALLIANCE 1998 Technology Strategy & Standards Department 2500 Wilson Boulevard Arlington, VA 2220 1 PRICE: Please refer
9、to the current Catalog of EIA Electronic Industries Alliance Standards and Engineering Publications or call Global Engineering Documents, USA and Canada (1-800-854-7179) International (303-397-7956) All rights reserved Printed in U.S.A. Copyright Government Electronics & Information Technology Assoc
10、iation Reproduced by IHS under license with GEIA Not for ResaleNo reproduction or networking permitted without license from IHS-,-,-Copyright Government Electronics & Information Technology Association Reproduced by IHS under license with GEIA Not for ResaleNo reproduction or networking permitted wi
11、thout license from IHS-,-,-EIA Document Improvement Proposal If in the review or use of this document, a potential change is made evident for safety, health or technical reasons, please fill in the appropriate information below and mail or FAX to: Electronic Industries Alliance Technology Strategy &
12、 Standards Department 2500 Wilson Blvd. Arlington, VA 2220 1 FAX: (703) 907-7501 Document No. Submitters Name: Address: Document Title: Telephone No. : FAXNo.: e-mail: Urgency of Change: Immediate: 0 At next revision: 0 Problem Area: a. Clause Number andor Drawing: b. Recommended Changes: c. ReasodR
13、ationale for Recommendation: Additional Remarks: Signature: Date: FOR EIA USE ONLY Responsible Committee: Chairman: Date comments forwarded to Committee Chairman: Copyright Government Electronics & Information Technology Association Reproduced by IHS under license with GEIA Not for ResaleNo reproduc
14、tion or networking permitted without license from IHS-,-,-Copyright Government Electronics & Information Technology Association Reproduced by IHS under license with GEIA Not for ResaleNo reproduction or networking permitted without license from IHS-,-,-STDmEIA 599-A-ENGL 1998 3234b00 Ob02050 258 ANS
15、I/EIA-599-A-l998 Approved: June 15, 1998 EIA STANDARD National Electronic Process Certification Standard EIA-599-A (Revision of EM-599) JUNE 1998 ELECTRONIC INDUSTRIES ALLIANCE ENGINEERING DEPARTME“ Electronlc Industries Alll8nCe Copyright Government Electronics & Information Technology Association
16、Reproduced by IHS under license with GEIA Not for ResaleNo reproduction or networking permitted without license from IHS-,-,-STDmEIA 599-A-ENGL 1998 3234600 Ob02053 194 m NOTICE EIA Engineering Standards and Publications are designed to serve the public interest through elimuiating misunderstandings
17、 between manufacturers and purchasers, facilitating interchangeability and improvement of products, and assisting the purchaser in selecting and obtaining with minimum delay the proper product for his particular need. Existence of such Standards and Publications shall not in any respect preclude any
18、 member or nonmember of EIA fiom manufacturing or selling products not conforming to such Standards and Publications, nor shall the existence of such Standards and Publications preclude their voluntary use by those other than EL4 members, whether the standard is to be used either domestically or int
19、ernationally. Standards and Publications are adopted by EIA in accordance with the American National Standards Institute (ANSI) patent policy. By such action, EIA does not assume any liability to any patent owner, nor does it assume any obligation whatever to parties adopting the Standard or Publica
20、tion. This EIA Standard is considered to have International Standardization implication, but the Intemational Electrotechnical Commission activity has not progressed to the point where a valid comparison between the EIA Standard and the IEC document can be made. This Standard does not purport to add
21、ress all safety problems associated with its use or ali applicable regulatory requirements. It is the responsibility of the user of this Standard to establish appropriate safety and health practices and to determine the applicability of regulatory limitations before its use. (From Standards Proposal
22、 No. 4021, formulated under the cognizance of the EIA Quaiity and Reliability Engineering (QRE) Standards Subcommittee.) Published by ELECTRONIC INDUSTRIES ALLIANCE 1998 Engineering Department 2500 Wilson Boulevard Arlington, VA 22201 PRICE: Please refer to the current Catalog of EIA, JEDEC, and TIA
23、 STANDARDS and ENGINEERING PUBLICATIONS or call Global Engineering Documents, USA and Canada (1-800-854-7179) International (303-397-7956) AU rights reserved Printed in U.S.A. Copyright Government Electronics & Information Technology Association Reproduced by IHS under license with GEIA Not for Resa
24、leNo reproduction or networking permitted without license from IHS-,-,- STD=EIA 599-A-ENGL L998 = 3234600 Ob02052 O20 - EIA-599-A National Electronic Process Certification Standard 1. ScoDe This Standard is applicable to suppliers of electronic components, assemblies, equipment and related materials
25、. This standard establishes the general requirements to achieve a certified process. The use of this standard is intended for any manufacturing or service company whose goal is to achieve customer satisfaction through continuous improvement. 2. Introduction In the pursuit of customer satisfaction, m
26、anagement philosophy must revolve around attaining quality excellence through continuous process improvement that is cost and performance effective. The requirements of the IS0 9000 series are part of this standard as specified in paragraph 5.1.1. This standard will serve to integrate the concepts,
27、tools, and techniques of quality management systems with strategies and objectives for effecting continuous improvement. It is important that all processes, including nonmanufacturing, be monitored for continuous improvement fiom the input of customer requirements to supplying of products that meet
28、those customer requirements. This standard is a process certification standard and not an individual product qualification standard. The focus of process certification is on the collection of processes that combine to produce products and is not limited to the end results (e.g., product that meets s
29、pecication or suppliers that provide good service). The methods described herein represent an approach to process certification based on the foliowing concepts: O O O O O O A quaiity management system foundation including technology review and customer feedback. Senior management leadership that pro
30、vides an environment that demonstrates and guides quaiity values. Identification and documentation of customer requirements (product and process). Identification and quantification of the relationship between process parameters and end-product and end-service parameters. Maintenance of a stable and
31、capable process leading to consistent and predictable product. Internal audit for continuous improvement of systems and processes. 1 Copyright Government Electronics & Information Technology Association Reproduced by IHS under license with GEIA Not for ResaleNo reproduction or networking permitted w
32、ithout license from IHS-,-,-EIA-599-A STD-EIA 599-A-ENGL 1998 3234600 Ob02053 Tb7 d Verification of the stated process quality and reliability. O Continuous improvement of the process through identification of optimum parameter targets and the continuous reduction of variation around those targets.
33、Process certification and maintenance of certification is based on the suppliers demonstration that the systems and processes in place are in compliance with this standard. The objective of process certification is to provide focus and direction for implementing the various tools and techniques of c
34、ontinuous improvement. Focus on customer satisfaction is an integrai part of achieving and maintaining process certification. The requirements specified in section 5. provide the basis to determine compliance with this standard. 3. Auplicable Documents Unless otherwise specified, the following docum
35、ents form a part of this publication to the extent specified herein. 3.1 International Standards. 3.1.1 Production, Installation and Servicing. ISO-9001 Quality Systems -Model for Quality Assurance in Design, Development, 3.1.2 Installation. ISO-9002 Quality Systems - Model for Quality Assurance in
36、Production and 3.1.3 ISO-8402 Quality Management and Qual Assurance. Vocabulary 3.2 National Standards 3.2.1 EM-68 1 Yssesment Guide for Process Cerrification 3.2.2 EM457 “Statistical Process Control Systems 4. Definitions Benchmark - A standard by which something can be judged. Capability - The nat
37、ural variation of the process due to common causes. 2 Copyright Government Electronics & Information Technology Association Reproduced by IHS under license with GEIA Not for ResaleNo reproduction or networking permitted without license from IHS-,-,-STDOEIA 599-A-ENGL 1998 3234600 Ob02054 9T3 = EIA-5
38、99-A Certified Process - A process that, through demonstration and validation, has been determined to produce product capable of consistently achieving or exceeding customer requirements. Characteristic - A distinguishing feature of a process or its output on which variable or attribute data can be
39、coilected. Critical - Pertaining to that which significantly impacts product quality and/or reliability. End-Product Parameter - A parameter that characterizes the product at the finished product stage. This may be piece parts, subassemblies andor assemblies. In-Process Product Parameter - A paramet
40、er that characterizes the product prior to the finished product stage. Metric - A standard of measurement. Objective Evidence - Information that can be verified, based on factors obtained through observation, measurement, test or other means. Parameter - A measurable characteristic of a product or p
41、rocess. Process - The combination of people, equipment, materials, methods and environment that produce output (product or service). A repeatable sequence of activities with measurable inputs and outputs. Process Characterization - The determining of relationships between process parameters and proc
42、ess outputs or product characteristics. Process Parameter - A measurable characteristic of a process that impacts product performance but may not be measured on the product. Process Potential - The capability of a parameter over a brief period of time. Producf - The output of a process. Qualificatio
43、n - The process of demonstrating whether an entity is capable of meeting or exceeding the specified requirements. 3 Copyright Government Electronics & Information Technology Association Reproduced by IHS under license with GEIA Not for ResaleNo reproduction or networking permitted without license fr
44、om IHS-,-,-STD-EIA 599-A-ENGL 1998 m 3234b00 Ob02055 83T m EIA-599-A 5. Technical Reauirements The technical requirements of this standard shal be applicable to all processes such as design, service and manufacturing. Figure 5-1 depicts the technical requirement sections to achieve certified process
45、es. The supplier shd be responsible for determining that all requirements of this standard are met, documenting auditable items, documenting the decision-making process within the company and communicating the certification status to customers or third party validators. 5.1 Oualitv Management Svstem
46、 An effective quality management system is both a philosophy and a set of guiding principles that represent the foundation of a continuously improving organization. The quality management system shd apply quantitative methods and human resources to improve the material and services supplied to an or
47、ganization, all the processes within an organization and the degree to which the needs of the customer are met, now and in the fbture. 5.1.1 The focus of the quality management philosophy is to: a. Satis the customer. b. Emphasize continuous improvement of processes and products. c. Involve all fiin
48、ctions in an organization with senior management leadership. d. Motivate and involve all employees, including senior management, to become the driving force for improvements. e. Provide education and training as an enabler to realize the fbil potential of human resources. f Use process and product target values as goals around which to reduce variation. g. Use tools and techniques to continuously monitor, control and improve processes. h. Provide effective management of the supplier base (including equipment, material, and service suppliers). User satisfaction is the ultimate req
