1、May 2011 Translation by DIN-Sprachendienst.English price group 18No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).ICS 75
2、.160.10!$p4*“1771707www.din.deDDIN EN 15358Solid recovered fuels Quality management systems Particular requirements for their application to the production of solidrecovered fuelsEnglish translation of DIN EN 15358:2011-05Feste Sekundrbrennstoffe Qualittsmanagementsysteme Besondere Anforderungen fr
3、die Anwendung bei der Herstellung von festenSekundrbrennstoffenEnglische bersetzung von DIN EN 15358:2011-05Combustibles solides de rcupration Systmes de management de la qualit Impositions particulires pour leur application la production de combustibles solides dercuprationTraduction anglaise de DI
4、N EN 15358:2011-05SupersedesDIN CEN/TS 15358:2006-08www.beuth.deDocument comprises pagesIn case of doubt, the German-language original shall be considered authoritative.4204.11 DIN EN 15358:2011-05 A comma is used as the decimal marker. National foreword This standard has been prepared by Technical
5、Committee CEN/TC 343 “Solid Recovered Fuels” (Secretariat: SFS, Finland). The responsible German body involved in its preparation was the Normenausschuss Materialprfung (Materials Testing Standards Committee), Working Committee NA 062-05-83 AA Sekundrbrennstoffe. Amendments This standard differs fro
6、m DIN CEN/TS 15358:2006-08 as follows: a) the prestandard status has been changed to that of a full standard; b) modifications on the basis of the revised standard EN ISO 9001 have been incorporated; c) the Bibliography has been updated; d) the standard has been editorially revised. Previous edition
7、s DIN CEN/TS 15358: 2006-08 2 EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 15358 March 2011 ICS 75.160.10 Supersedes CEN/TS 15358:2006English Version Solid recovered fuels - Quality management systems - Particular requirements for their application to the production of solid recovered fuels
8、Combustibles solides de rcupration - Systmes de management de la qualit - Impositions particulires pour leur application la production de combustibles solides de rcupration Feste Sekundrbrennstoffe - Qualittsmanagementsysteme - Besondere Anforderungen fr die Anwendung bei der Herstellung von festen
9、Sekundrbrennstoffen This European Standard was approved by CEN on 22 January 2011. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and
10、 bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the r
11、esponsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany
12、, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Ma
13、nagement Centre: Avenue Marnix 17, B-1000 Brussels 2011 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 15358:2011: EEN 15358:2011 (E) 2 Contents Page Foreword 4Introduction .51 Scope 72 Normative references 73 Terms and definition
14、s .74 Quality management system 84.1 General requirements 84.1.1 General 94.1.2 Outsourced processes 94.2 Documentation requirements .94.2.1 General 94.2.2 Quality manual 104.2.3 Control of documents 104.2.4 Control of records. 115 Management responsibility . 115.1 Management commitment . 115.2 Cust
15、omer focus . 115.3 Quality policy 125.4 Planning . 125.4.1 Quality objectives . 125.4.2 Quality management system planning . 135.5 Responsibility, authority and communication . 145.5.1 Responsibility and authority . 145.5.2 Management representative 145.5.3 Internal communication . 155.6 Management
16、review 155.6.1 General . 155.6.2 Review input 165.6.3 Review output . 166 Resource management 166.1 Provision of resources . 166.2 Human resources 176.2.1 General . 176.2.2 Competence, awareness and training 176.3 Infrastructure . 186.4 Work environment 187 Product realization 197.1 Planning of prod
17、uct realization . 197.1.1 Product and process validation 197.1.2 Control of changes . 197.2 Customer-related processes . 207.2.1 Determination of requirements related to the product . 207.2.2 Review of requirements related to the product . 207.2.3 Customer communication . 217.3 Design and developmen
18、t . 217.3.1 Design and development planning . 217.3.2 Design and development inputs . 227.3.3 Design and development outputs . 23DIN EN 15358:2011-05 EN 15358:2011 (E) 3 7.3.4 Design and development review 247.3.5 Design and development verification 247.3.6 Design and development validation 247.3.7
19、Control of design and development changes 247.4 Purchasing . 257.4.1 Purchasing process 257.4.2 Purchasing information 267.4.3 Verification of purchased product . 267.5 Production and service provision . 287.5.1 Control of production and service provision . 287.5.2 Validation of processes for produc
20、tion and service provision 297.5.3 Identification and traceability . 297.5.4 Customer property 307.5.5 Preservation of product 307.6 Control of monitoring and measuring devices 307.6.1 Measurement system analysis . 317.6.2 Calibration/verification records . 317.6.3 Laboratory/sampling requirements .
21、 318 Measurement, analysis and improvement 328.1 General . 328.2 Monitoring and measurement 338.2.1 Customer satisfaction . 338.2.2 Internal audit 338.2.3 Monitoring and measurement of processes . 348.2.4 Monitoring and measurement of product . 358.3 Control of nonconforming product . 368.3.1 Contro
22、l of reworked product 368.3.2 Customer information . 368.4 Analysis of data . 368.5 Improvement 378.5.1 Continual improvement 378.5.2 Corrective action . 388.5.3 Preventive action . 39Bibliography 40DIN EN 15358:2011-05 EN 15358:2011 (E) 4 Foreword This document (EN 15358:2011) has been prepared by
23、Technical Committee CEN/TC 343 “Solid Recovered Fuels”, the secretariat of which is held by SFS. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by September 2011, and conflicting national standards
24、shall be withdrawn at the latest by September 2011. This document supersedes CEN/TS 15358:2006. This document differs from CEN/TS 15358:2006 only editorially. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shal
25、l not be held responsible for identifying any or all such patent rights. This document has been prepared under a mandate given to CEN by the European Commission and the European Free Trade Association. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the fol
26、lowing countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slo
27、vakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. DIN EN 15358:2011-05 EN 15358:2011 (E) 5 Introduction In the context of solid recovered fuels (SRF) production, the Quality Management (QM) strategy is mainly based on the fact that, by increasing knowledge about the whole production-pr
28、ocess, it is possible to reduce the amount of sampling and testing to be carried out on the final products. This strategy is expressed by good Quality Management Procedures in the manufacturing process, including good record-keeping. In the context of SRF, Quality Management offers a route through w
29、hich the confidence of customers and regulators can be established and maintained. The goal of this European Standard is the development of a Quality Management System (QMS) for SRF production and trade that provides for continual improvement, emphasising the fulfilment of quality requirements. This
30、 European Standard is a base for developing a QMS for a SRF supplier organization which has not earlier established a QMS. It can also be used as a supporting document for a supplier which already has a QMS established. This European Standard, coupled with applicable customer-specific requirements a
31、nd the normative references specified in Clause 2, defines the fundamental quality management system requirements for those subscribing to this European Standard. The development of a quality management system for solid recovered fuels based on this European Standard does not involve a compulsory th
32、ird party certification, however this certification is recommended. The emphasis of this European Standard is on: 1) giving wider confidence to the production and trading of SRF; 2) defining the documentation to be used for internal procedures and communicating to all parties the specifications need
33、ed to ensure the achievement of the quality objectives; 3) verifying the origin and demonstrating the properties of the input materials (i.e. non hazardous wastes). The Quality Management Systems accords with EN ISO 9001 to cover the whole process from the point of waste reception to the point of de
34、livery of SRF to the customer. Quality Management Systems have several important features, including the definition of: a) the key steps in the process; b) the person(s) who is/are responsible for each step of the process, and for the overall co-ordination of quality-management; c) training policies
35、 and procedures for execution; d) procedures for production; e) procedures for record-keeping, to provide full traceability; f) procedures for dealing with failures, and self-improvement; g) procedures for the development of the processing. DIN EN 15358:2011-05 EN 15358:2011 (E) 6 To accomplish CEN
36、Internal Regulations for the drafting of documents in this European Standard boxed text is used for the original EN ISO 9001:2008 text, while sector-specific supplemental requirements are outside the boxes. In this standard, the word “shall” indicates a requirement while the word “should” indicates
37、a recommendation. Paragraphs marked “NOTE” are for guidance in understanding or clarifying the associated requirement. Where the term “such as” is used, any suggestions given are for guidance only. DIN EN 15358:2011-05 EN 15358:2011 (E) 7 1 Scope This European Standard specifies requirements for the
38、 quality management system for the production and trade of solid recovered fuels from the reception of waste(s) up to the delivery of solid recovered fuels (Figure 1). Figure 1 Quality management systems within the solid recovered fuels chain 2 Normative references The following referenced documents
39、 are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 15357:2011, Solid recovered fuels Terminology, definitions and descriptions EN 1
40、5359, Solid recovered fuels Specifications and classes EN ISO 9000:2005, Quality management systems Fundamentals and vocabulary (ISO 9000:2005) EN ISO/IEC 17020, General criteria for the operation of various types of bodies performing inspection (ISO/IEC 17020:1998) EN ISO/IEC 17025, General require
41、ments for the competence of testing and calibration laboratories (ISO/IEC 17025:2005) 3 Terms and definitions For the purposes of this document, the terms and definitions given in EN ISO 9000:2005, EN 15357:2011 and the following apply. 3.1 product realization production of solid recovered fuels DIN
42、 EN 15358:2011-05 EN 15358:2011 (E) 8 4 Quality management system 4.1 General requirements EN ISO 9001:2008, Quality management systems Requirements 4 Quality management system 4.1 General requirements The organization shall establish, document, implement and maintain a quality management system and
43、 continually improve its effectiveness in accordance with the requirements of this International Standard. The organization shall a) determine the processes needed for the quality management system and their application throughout the organization, b) determine the sequence and interaction of these
44、processes, c) determine criteria and methods needed to ensure that both the operation and control of these processes are effective, d) ensure the availability of resources and information necessary to support the operation and monitoring of these processes, e) monitor, measure where applicable and a
45、nalyse these processes, and f) implement actions necessary to achieve planned results and continual improvement of these processes. These processes shall be managed by the organization in accordance with the requirements of this International Standard. Where an organization chooses to outsource any
46、process that affects product conformity to requirements, the organization shall ensure control over such processes. The type and extent of control to be applied to these outsourced processes shall be identified within the quality management system. NOTE 1 Processes needed for the quality management
47、system referred to above include processes for management activities, provision of resources, product realization, measurement analysis and improvement. NOTE 2 An “outsourced processes” is a process that the organization needs for its quality management system and which the organization chooses to h
48、ave performed by an external party. NOTE 3 Ensuring control over outsourced process does not absolve the organization of the responsibility of conformity to all customer, statutory and regulatory requirements. The type and extent of control to be applied to the outsourced process can be influenced by factors such as a) the potential impact of the outsourc
