1、托业（听力）简短文章练习试卷 11及答案与解析 一、简短文章 1 Where can this message be heard? （ A） In person. （ B） In a letter. （ C） Over the telephone. （ D） On the Internet. 2 Why is the caller instructed to hold? （ A） The system is currently down. （ B） They are closed for business. （ C） There is no one at the office. （ D） To
2、 listen to instructions. 3 How can you speak to an operator? （ A） Press 0. （ B） Press 1. （ C） Press 2. （ D） Press 3. 4 Why is the call being made? （ A） To inform on the status of the problem. （ B） To request a reply. （ C） To place an order. （ D） To repair the computer. 5 Which is NOT a way the custo
3、mer is instructed to get his computer back? （ A） By telephoning technical services. （ B） By sending a letter. （ C） By stopping at the service desk. （ D） By sending an email. 6 Who is Lisa? （ A） The caller. （ B） A technician. （ C） A customer. （ D） A coordinator. 7 Who is the instruction for? （ A） Man
4、agers. （ B） Shift workers. （ C） Customers. （ D） Employees on sick leave. 8 How many are absent from work? （ A） 1 person. （ B） 2 people. （ C） 3 people. （ D） 4 people. 9 What can be inferred from the passage? （ A） Employees arent willing to work extra shifts. （ B） Some staff members will take a vacati
5、on. （ C） They will call in temporary help. （ D） They will not cut back on work. 10 Who are the instructions for? （ A） A temporary worker. （ B） A new employee. （ C） A mail delivery person. （ D） A cafeteria worker. 11 When do the bills need to be completed by? （ A） 10 a.m. （ B） 11 a.m. （ C） Noon. （ D）
6、 Tonight. 12 Which bills should be printed? （ A） The blue ones. （ B） The green ones. （ C） The red ones. （ D） The black ones. 13 Where is the talk probably being given? （ A） In front of a store. （ B） In front of a renowned building. （ C） On a tour bus. （ D） At a restaurant. 14 What is the instruction
7、 the passengers must remember? （ A） Memorize the plate number of the bus. （ B） Try the pastries. （ C） Ask for a 10% discount. （ D） Be back in an hour. 15 Who is the speaker? （ A） The tour guide. （ B） A member of the Chamber of Commerce. （ C） A member of the visitors center. （ D） A member of the Rota
8、ry Club. 托业（听力）简短文章练习试卷 11答案与解析 一、简短文章 1 【听力原文】 Thank you for calling Johnsons Services. Due to the high volume of calls at the moment, no one is available to answer your call right now. Please stay on the line and listen to our pre-recorded message to follow instructions. If you know the extension
9、for the party you wish to contact, please dial it now. If you would like to reach the Accounting Department, please press 1. If you would like to speak with a customer service agent, please press 2. If you would like to check on the status of your order, please press 3. If you need further assistanc
10、e, please press 0 to speak with an operator or stay on the line. Thank you for calling. 1 【正确答案】 C 【知识模块】 简短文章 2 【正确答案】 D 【知识模 块】 简短文章 3 【正确答案】 A 【知识模块】 简短文章 4 【听力原文】 Hello, this is Jack in technical services. I am calling you to let you know that we were able to fix the problem with your computer.
11、It should no longer randomly reboot. We would like to return your computer today. Please email or call me at 386-2626. If Im not available you can also contact Lisa, our coordinator, at 386-2489 to let us know what time would be convenient. Or you may stop by the service desk and speak with Bob. 4 【
12、正确答案】 A 【知识模块】 简短文章 5 【正确答案】 B 【知识模块】 简短文章 6 【正确答案】 D 【知识模块】 简短文章 7 【听力原文】 Attention, please. Next weeks shifts have just been posted. With John on vacation this week and Margaret out sick, there are a couple of open shifts that need to be filled immediately. If you can work all or part of any of th
13、ese shifts, please see me immediately. Otherwise, we will have to cover them as best as we can. I have placed a call to have temporary staffing ready if we need more staff members. Good luck today. 7 【正确答案】 B 【知识 模块】 简短文章 8 【正确答案】 B 【知识模块】 简短文章 9 【正确答案】 D 【知识模块】 简短文章 10 【听力原文】 Thanks for filling in
14、for James for a couple of days. Let me quickly go over the procedures here. The bills with a red mark by the account names are to be printed. Once they are printed, they need to be stuffed in envelopes with a return envelope, stamped, and placed in the outgoing mail bin. When the bin is full, it is
15、delivered to shipping and receiving for pick-up. The bin should be there before 11 when the mail delivery person arrives. He will bring in todays mail. It needs to be sorted and placed in the appropriate mail slot. The mail room is next to the cafeteria. 10 【正确答案】 A 【知识模块】 简短文章 11 【正确答案】 B 【知识模块】 简短
16、文章 12 【正确答案】 C 【知识模块】 简短文章 13 【听力原文】 We will be stopping here for approximately an hour. Feel free to explore the many wonderful boutiques and patisseries. Mention that you are with Sunset Tours and many of the boutiques will give you a 10% discount. The croissants at the Wide Girth are especially fresh and are served with homemade honey butter. Enjoy yourselves but please make sure you are back in one hour. We would hate to leave anyone behind. 13 【正确答案】 C 【知识模块】 简短文章 14 【正确答案】 D 【知识模块】 简短文章 15 【正确答案】 A 【知识模块】 简短文章
