1、BEC商务英语（高级）口语模拟试卷 37及答案与解析 一、 SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN) In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas. 1 In this par
2、t of the test, you are asked to give a short talk on a business topic You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas. A Business cost: how to reduce business costs in improving the state of a business B Promotio
3、n: what should be paid attention to when the staff want to get promoted C Company image: what should be considered when establishing or changing your company image 二、 SECTION 3 DISCUSSION (ABOUT 5 MIN) In this part of the test you are given a discussion topic. You have 30 seconds to look at the prom
4、pt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic. 2 Task Sheet: Staff Promotion : The HR Manager of your company proposes to set up a staff promotion system for career developm
5、ent within the company. You have been asked to submit ideas on how to set up such a system. Discuss, and decide together: What aspects of staff performance should be appraised and how to make such appraisals Whom to be consulted when deciding which staff to be promoted BEC商务英语（高级）口语模拟试卷 37答案与解析 一、 S
6、ECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN) In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas. 1 【正确答案】 A Business cost: how to reduce busi
7、ness costs in improving the state of a business Cost reduction is an important factor in improving the state of a business. It can obviously result in higher profits and a stronger enterprise. Most business leaders and managers would like to reduce costs. Effective ways to reduce costs include train
8、ing your workers, getting quality goods from suppliers, and using Total Quality Management(TQM)tools, because reducing costs means reducing waste, that is, wasted materials, wasted effort, and wasted time. In these days of changing technologies and methods, it is necessary to train your workers to k
9、eep them up to date. Low quality goods from suppliers are a major source of waste. You should not only try to get good quality suppliers but also work with your suppliers to help them improve their operations and quality of output. There are a number of improvement methods that can be placed under t
10、he umbrella of Total Quality Management. In conclusion, helping your suppliers, training your workers, and using TQM-type improvement tools can help to eliminate waste and improve the profits of your business. B Promotion: what should be paid attention to when the staff want to get promoted If you w
11、ant to get ahead in an organisation, share this enthusiasm even to tell your supervisor what you like about your job. Be willing to take on more responsibility. Volunteer to help out in ways you feel proper will make you more valuable to the organisation. Ask for help in finding the best training so
12、urce. Get as much training as possible! Take any training that is available from your employer Even if it is not in your area of responsibility, it may help you gain new skills in other areas. Define what training you need to do a better job. Use your spare time to take evening classes. Instead of w
13、atching TV at home, read books and magazines on related subjects. Stay up with what is going on in your field. Computer skills and the use of new technologies are very important. It will help you to make great progress. C Company image: what should be considered when establishing or changing your co
14、mpany image A company image is an intangible item, but its as important, if not more so, than the raw materials you fashion into a tangible product, machinery you use to make products or your product inventory. Consider these items when establishing or changing your company image. Make sure your bro
15、chures, advertisements, product packages and business cards reflect your image. For example, a childrens party planning service might create materials that look fun and youthful by using bright colors and cheery images. Match the promotional events in which you participate to your image. For example
16、, if you own a wedding planning service you might sponsor or participate in a wedding gown fashion show. A four-star restaurant might support the local opera or symphony (or advertise in event programs) because people frequently enioy a meal before or after these events. Your customer service polici
17、es, such as your merchandise return policy, impacts your image. Nordstrom, a retail chain, is famous for its “well take anything back“ policy. Company legend tells of an employee that gave a customer a refund for returned auto tires. But, Nordstrom doesnt sell tires! Through this policy, Nordstrom h
18、as created an image that it will do anything to please its customers. Make sure your customer service policies are consistent with your desired image. 二、 SECTION 3 DISCUSSION (ABOUT 5 MIN) In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an e
19、xample of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic. 2 【正确答案】 Task Sheet: Staff Promotion : The HR Manager of your company proposes to set up a staff promotion system for career development wi
20、thin the company. You have been asked to submit ideas on how to set up such a system. Discuss, and decide together: ? What aspects of staff performance should be appraised and how to make such appraisals ? Whom to be consulted when deciding which staff to be promoted Suggested Ideas : ? What aspects
21、 of staff performance should be appraised and how to make such appraisals Quality of work It is important to appraise the quality of work performed by the staff. The HR department of the company should set up a system for quality appraisals with considerations of specific job responsibilities for di
22、fferent jobs. Quantity of work It is also important to appraise the quantity of work performed by the staff. The HR department of the company should set required quantity of work for different jobs and ways for quantifying staff work. Special contributions It is also important to consider whether a
23、staff member has made any special contributions to the business development of the company, e. g. having creative ideas for new projects, having contracted more clients, etc. ? Whom to be consulted when deciding which staff to be promoted the immediate line manager or supervisor of the staff member
24、who has been selected for promotion should be consulted. The immediate line manager or supervisor has a better view of the team of staff under his/her leadership or supervision, and knows the performance of each member better, other members of the team in which the selected staff member has worked should also be consulted. Their comments on the performance of the selected staff member should be considered.
