1、A Model Linking Criteria for Best Practice Concerning eDemocracy,Suree Funilkul/ Wannida Soontreerutana/ Gerti Orthofer/ Helene Gieber/ Roland TraunmllerSchool of Information Technology, KMUTT, Thailand and Institute of Informatics in Business and Government, JKU, AustriaIRIS Conference 16-18 Februa
2、ry 2006 Law Faculty of the University of Vienna,Outline,Introduction The eDemocracy Context Best Practice Examples Concerning eDemocracy The Set of Criteria Applied to Best Practice of eDemocracy A Model Linking the Criteria Some Open Questions Some Conclusions on Determining eDemocracy Implementati
3、on,1. Introduction (1),Andy Brack and Phil Noble E-Democracy Around the World,Use of the Internet by government, political parties an advocacy groups to provide information, communication, deliver services or boost participation to generate a more robust debate among citizens.,Steven Clift Global e-
4、Democracy Trends,The use information and communication technologies and strategies by democratic sectors within the political processes of local communities, nations and on the global stage.,Local e-Democracy National Project in UK,The use of ICTs including the Internet, mobile technologies and inte
5、ractive digital television to create new deliberative discussions between government and its citizens and between citizens themselves.,1. Introduction (2),The use of ICT in democratic process by government sectors to boost up the quality of citizens life and citizens participation in a democratic ac
6、tivities.,“,”,eDemocracy,services of particular government units,Integration of information and services from related government agencies,A sustainable democratic government,2. The eDemocracy Context,Group 2: Citizens participation,By using eVoting, eForum, and eComplaint applications To support cit
7、izens organizing in networks,2. Best Practice Example Concerning eDemocracy (1),Providing the eDemocracy applications to meet citizens need Based on the eDemocracy applications in Group 1 and Group 2,The Multi-channel Integrated Service System (MISS) Project in Spain,To integrate the information sys
8、tems and interactive databasesImprove the quality, efficiency, and accountability of public services,The APLAWS Project in the United Kingdom,To develop a range of standards to simplify the navigation through local authority websiteThe information-poor and the disabled persons,2. Best Practice Examp
9、le Concerning eDemocracy (2),The Italian Citizen Portal Project in Italy,To offer electronic services and information to the Italian citizensProvide the information in accessible and usable ways through portal,The Geneva Internet Voting Project in Switzerland,To develop the internet voting applicati
10、on Access the internet voting in an easy and effective way,Citizen Participation in Public Debate Project in Denmark,To create a common platform for all public debates Create within the public sectors in local, regional, and national level,2. The Set of Criteria Applied to Best Practice of eDemocrac
11、y (1),Gained benefits Trust and confidence by citizens Sufficient budget Rights tools and methodology Accessibility and sustainability New communication channels Empowerment of people Better infrastructure Relevance for users Strong points for project,Based on citizens Based on five democratic princ
12、iples Based on the eDemocracy applications in Group 1 and Group 2,Selecting the Criteria,2. The Set of Criteria Applied to Best Practice of eDemocracy (2),Gained benefits,Accessibility and sustainability,New communication channels,friendly usequality/efficiencyaccountabilityshared information,consul
13、ting relevant issuesvoting relevant issuessharing ideas and opinionsaccessing in easy/effective way,multi-channelaccessibility standardslink to other channels,extend the project from Local to Nationalportable moduleintegrated module,New channels which are suitable for providing information and servi
14、ces,New channels which are suitable for supporting citizens participation,Empowerment of people,marketing activityhelping handsencouragement of people,encouragement of peopleharness the potential of ICT,Group 1: Higher quality of life,Group 2: Citizens participation,Selected criteria,3. A Model Link
15、ing The Criteria for Best Practice Concerning eDemocracy,provided interface,required interface,Component,3. A Model Linking The Criteria for Best Practice Concerning eDemocracy,4. Some Open Questions (1),Can your applications are based on new ICT can be accessed in an easy way?,Accessibility and sus
16、tainability,Link to other channels,Can your application be accessed by all citizens: the disability persons and poor-IT citizens?,Can your application be extended by additional module?,Does your application provide the information that meets the citizens need?,Gained benefits,Friendly use,Quality /
17、Efficiency,Accountability,Can your application easily find the information and services?,Does your information disclose and is it correct?,Shared information,Can your application be interacted with the citizens or other organizations?,Empowerment of people,Do you publish the new communication channe
18、l to citizens?,Does your application hold a strong attraction for citizens?,Does your organization arrange the training day for citizens to use applications?,Helping hands,New communication channels,Is this new communication channel suitable for providing information to citizens and obtain the gover
19、nment services by citizens?,Group 1: Higher-quality of life,4. Some Open Questions (2),Accessibility and sustainability,Extend from Local to National,Support multi-language,Portable/integrated module,Can your application extend the features or functionality for a larger application?,Can your applica
20、tion be integrated with the other modules in other applications?,Gained benefits,Consulting relevant issues,Voting relevant issues,Sharing ideas and opinions / making suggestions,Does your application provide the section of consultation to citizens?,Does your application provide the section which ci
21、tizens can be participated with each other?,Easy / Effective access,Does your application provide the easy access section of citizens participation?,Empowerment of people,Harness the potential of ICT,Does your organization support or provide the tools for participation with citizens?,How many citize
22、ns come to use your application to achieve their aim in participating activities?,Encouraged people,New communication channels,Is this new communication channel suitable for supporting citizens participation activities?,Group 2: Citizens participation,Can your application support multi-language?,Doe
23、s your application provide the section of polling and voting with relevant issues?,5. Some Conclusions on Determining eDemocracy Implementations,Government Administration Legal aspect Policy issues Demographic characteristics Geographic characteristics Psychographic characteristics Consumer characteristics,Q & A,For further information, please contact sureesit.kmutt.ac.th,
