1、剑桥商务英语高级口语综合-商务专题讨论 1 及答案解析(总分：600.00，做题时间：90 分钟)一、Task 1 Staff Apprais(总题数：0，分数：0.00)二、Discuss, and decide (总题数：1，分数：10.00)1.What the likely reactions from staff might be to the introduction of the scheme?How feedback should be given to staff on their performance? （分数：10.00）_三、Interlocutor:(总题数：5，分
2、数：50.00)2.Is it important for staff appraisals to be carried out? (Why? / Why not? )（分数：10.00）_3.What do you think are the most important criteria for measuring staff performance? (Why? / Why not?)（分数：10.00）_4.Do you think its better for staff to receive written or oral feedback on their performance
3、? (Why? / Why not?)（分数：10.00）_5.Should staff that performs well at work be rewarded? (Why? / Why not? )（分数：10.00）_6.Apart from appraisal schemes, what other measures do you think are effective Improving staff performance? (Why?)（分数：10.00）_四、Task 2 E-Commerce(总题数：0，分数：0.00)五、Discuss, and decide (总题数：
4、1，分数：10.00)7.What benefits might there be for the company in using the Internet?What resources would be required to implement the plan? （分数：10.00）_六、Interlocutor:(总题数：4，分数：40.00)8.In what other ways de you think market share could be increased? (Why? / Why not?)（分数：10.00）_9.What do you think are the
5、 advantages of e-commerce to customers? (Why? / Why not?)（分数：10.00）_10.Do you think e-commerce is equally suitable for small and large businesses? (Why? / Why not?)（分数：10.00）_11.Do you think conventional retail outlets will decline in future? (Why? / Why not?)（分数：10.00）_七、Task 3 Company Succe(总题数：0，
6、分数：0.00)八、Discuss, and decide (总题数：1，分数：10.00)12.What measures are most effective for identifying new export markets?How to maintain sales in export markets? （分数：10.00）_九、Interlocutor:(总题数：5，分数：50.00)13.When selling to customers abroad, do you think that companies always need to open an office in th
7、e foreign country? (Why? / Why not?)（分数：10.00）_14.How important is an understanding of business culture in other countries for success in foreign markets? (Why? / Why not?)（分数：10.00）_15.What important differences do you think there are between selling to consumer abroad and selling to domestic marke
8、ts? (Why? / Why not? )（分数：10.00）_16.Do you think companies will expand their international sales activities in the future? (Why? / Why not?)（分数：10.00）_17.What do you think are the benefits to customers of a global market-place? (Why? / Why not?)（分数：10.00）_十、Task 4 Attracting Ne(总题数：0，分数：0.00)十一、Disc
9、uss, and decide (总题数：1，分数：10.00)18.What would be the most effective ways of identifying potential customers?What kinds of information about competitors would be useful to the company?（分数：10.00）_十二、Interlocutor:(总题数：4，分数：40.00)19.Apart from offering incentives, how might a company attract new busines
10、s? (Why? / Why not?)（分数：10.00）_20.How do you think existing customers might react to the offer of incentives to new customers? (Why? / Why not?)（分数：10.00）_21.What steps could companies take to ensure that existing customers remain loyal? (Why? / Why not?)（分数：10.00）_22.Do you think that modern techno
11、logy will affect future demand for meeting facilities? (Why? / Why not?)（分数：10.00）_十三、Task 5 Staff Turnove(总题数：0，分数：0.00)十四、Discuss, and decide (总题数：1，分数：10.00)23.What kinds of reasons might there be for staff leaving their jobs?What steps could be taken to reduce staff turnover?（分数：10.00）_十五、Interl
12、ocutor:(总题数：5，分数：50.00)24.Do you think frequent staff changes are good or bad for a company? (Why? / Why not?)（分数：10.00）_25.How can new staff be helped to settle into their jobs? (Why? / Why not? )（分数：10.00）_26.What do you think the long-term effects of high staff turnover might be? (Why? / Why not?
13、)（分数：10.00）_27.Do you think its a good idea to move staff around within a company from time to time? (Why? / Why not?)（分数：10.00）_28.Do you think movement of staff between companies is likely to increase in the future? (Why? / Why not?)（分数：10.00）_十六、Task 6 Increase in O(总题数：0，分数：0.00)十七、Discuss, and
14、decide (总题数：1，分数：10.00)29.What the possible disadvantages could be of staff working extra hours?What other steps the company could take to deal with the unexpected increase in orders?（分数：10.00）_十八、Interlocutor:(总题数：5，分数：50.00)30.Do you think it is a good idea for companies to regularly ask staff to
15、work extra hours? (Why? / Why not?)（分数：10.00）_31.Do you think staff should be rewarded for working extra hours in the evenings and at weekends? (Why? / Why not?)（分数：10.00）_32.How do you think companies should deal with a sudden decrease in the number of orders received? (Why? / Why not?)（分数：10.00）_3
16、3.Do you think companies can anticipate increases in demand for their products or services? (Why? / Why not?)（分数：10.00）_34.Do you think that in future more employees will be expected to work flexible hours? (Why? / Why not?)（分数：10.00）_十九、Task 7 Team Building(总题数：0，分数：0.00)二十、Discuss, and decide (总题数
17、：1，分数：10.00)35.What kinds of work projects and leisure activities would be suitable to encourage teamwork? What benefits effective teamwork could bring to the company?（分数：10.00）_二十一、Interlocutor:(总题数：5，分数：50.00)36.What benefits do you think individual employees get from working in a strong team? (Wh
18、y? / Why not?)（分数：10.00）_37.What do you think is the ideal number of people to work in a team? (Why?)（分数：10.00）_38.Do you think a company needs individualists as well as team workers? (Why? / Why not?)（分数：10.00）_39.Do you think it is the responsibility of the company or of each employee to make sure
19、 people work well together? (Why? / Why not?)（分数：10.00）_40.How far should team building be taken into account when making long-term plans for a company? (Why? / Why not?)（分数：10.00）_二十二、Task 8 Educational S(总题数：0，分数：0.00)二十三、Discuss, and decide (总题数：1，分数：10.00)41.How the project could be used to prom
20、ote the name of the company?How to monitor the progress and outcomes of the project? （分数：10.00）_二十四、Interlocutor:(总题数：5，分数：50.00)42.In what other ways can a company promote its name more widely? (Why?)（分数：10.00）_43.How should companies select young people for educational projects? (Why? / Why not?)（
21、分数：10.00）_44.What do you think are the benefits to young people of taking part in company training projects? (Why? / Why not?)（分数：10.00）_45.Do you think it is important for companies to be involved in educational projects? (Why? / Why not?)（分数：10.00）_46.How important do you think is it to have natio
22、nal training projects for business people? (Why? / Why not?)（分数：10.00）_二十五、Task 9 Training Over(总题数：0，分数：0.00)二十六、Discuss, and decide (总题数：1，分数：10.00)47.What aspects the training should cover?How to evaluate the effectiveness of the training?（分数：10.00）_二十七、Interlocutor:(总题数：5，分数：50.00)48.Which parts
23、 of a training program would it be important to do first? (Why? / Why not?)（分数：10.00）_49.Do you think training should be given by external training organizations? (Why? / Why not?)（分数：10.00）_50.How important do you think it is to gain experience of business practices in other countries? (Why? / Why
24、not?)（分数：10.00）_51.Do you think learning about other cultures is relevant for the staff of all companies? (Why? / Why not?)（分数：10.00）_52.Do you think globalization will have an increasing effect on the way companies do business? (Why? / Why not?)（分数：10.00）_二十八、Task 10 Relocating t(总题数：0，分数：0.00)二十九、
25、Discuss, and decide (总题数：1，分数：10.00)53.What effects moving premises could have on staff?How suppliers and customers might be affected by the relocation? （分数：10.00）_三十、Interlocutor:(总题数：7，分数：70.00)54.What other reasons might there be for relocating a company? (Why?) （分数：10.00）_55.Why a company might
26、relocate to another part of the same country? （分数：10.00）_56.Why a company might relocate to another country?（分数：10.00）_57.Do you think staff should be involved in deciding whether to relocate a company? (Why? / Why not?)（分数：10.00）_58.Do you think changes to working practices could avoid the need for
27、 larger premises? (Why? / Why not?)（分数：10.00）_59.Do you think the location of a companys premises is important for its competitiveness? (Why? / Why not?) （分数：10.00）_60.Do you think it will become increasingly common for companies to relocate some activities to other countries? (Why? / Why not?)（分数：1
28、0.00）_剑桥商务英语高级口语综合-商务专题讨论 1 答案解析(总分：600.00，做题时间：90 分钟)一、Task 1 Staff Apprais(总题数：0，分数：0.00)二、Discuss, and decide (总题数：1，分数：10.00)1.What the likely reactions from staff might be to the introduction of the scheme?How feedback should be given to staff on their performance? （分数：10.00）_正确答案：( Suggested d
29、iscussion:Candidate A: ABC Company is going to introduce an appraisal scheme to assess the performance of staff. It is supposed to benefit both individual and company. Individual appraisals are not always very effective. People think that there are too many categories. They are not sure how the syst
30、em works. They are not happy with the legal aspects. What the likely reactions staff might be to the introduction of the scheme? Candidate B: I think some employees would accept the appraisal scheme, hoping that introduction of the scheme will benefit both individual and company. Some would see it a
31、s an opportunity to improve their salary. Some others may dislike it. They dont like the way they are assessed. Many more are doubtful about the value of the staff appraisal. Everybody works in teams these days. Team members share liability for results. And team leaders sense resentment between members. Teams much prefer to be awarded a group rating. We often find a complaint about the system of performance appraisals. What do you see the feedback on appraisal? I think the feedback on performance appraisal is most likely not so positive as the leaders expected.
