1、剑桥商务英语中级-23 及答案解析(总分：100.00，做题时间：90 分钟)一、BREADING/B(总题数：1，分数：7.00)BPART ONE/BLook at the statements below and the text on mobile advertising on the opposite page. Which section (A, B, C or D) does each statement 1-7 refer to? For each statement 1- 7, mark one letter (A, B, C or D) on your Answer She
2、et. You will need to use some of these letters more than once. Mobile Advertising The Next Big ThingBA/BAdvertising on mobile phones is a tiny business. Last year spending on mobile ads was $ 871 million worldwide according to lnforma Telecoms been familiar with the structure of the company; and met
3、 the senior members of the company. In the coming two weeks, therere two events that all new employees are expected to attend: the first one is the company tour starting at two thirty this afternoon and the other one is the focus group discussion on Friday afternoon 1 to 4 oclock in Room 308. Some o
4、f the employees who have been working here for a while and have been doing great will join us at the focus group discussion. Well, before I forget it, well start out from the ground floor lobby this afternoon. Please make sure that youre there on time for the company tour. 这道题虽然同样是考查人名的拼写，但是所涉及的人名比较
5、常见，因此对话中没有提供拼读。答案可以由两部分的信息组合来获得：一个是开头的自我介绍“Im Debra Simpson，coordinator of this orientation programme”，另一个是“Ill be chairing the induction session this morning”，而且从所提供的日程来看，说话的当日就是周一，因此主持培训会的人就是 Debra Simpson。填空项 1:_ （正确答案：STRUCTURE）解析：这道题考查的是对细节的把握，在录音中听到“been familiar with the structure of the comp
6、any”，结合这个信息，再在日程中确认周一培训会的第二项任务即可确定应该填写 structure。填空项 1:_ （正确答案：LOBBY）解析：根据日程安排，周一下午是 Company Tour 的活动，那么根据录音中“well start out from the ground floor lobby this afternoon”可以判断 the ground floor lobby 就是 meeting place。这道题考查的是有关地点的细节，在出现答案之前有“Well，before I forget it”的特别提醒，考生应该格外注意这些提醒。填空项 1:_ （正确答案：FRIDAY
7、）解析：这道题考查的是时间，录音中其实也受到了强调(by the end of this week，on Friday afternoon)，因此你应该比较容易确定这个时间是 Friday。九、BConversation Th(总题数：1，分数：4.00)Look at the form below. You will hear a customer calling the courier company. Fly High CourierMissing Item RecordDelivery number: FRM-(9) _ Callers name: Richard HUSSAIN Da
8、te of collection : (10)_ From: Chicago, US To: (11) _,UK Contents: paperwork for loans Notes: package delivered on 10:55 am, Feb. 7th without(12) _on file as front door delivery. （分数：4.00）(1).（分数：1.00）填空项 1:_ （正确答案：40017）解析：听力原文 9-12F: Hello. Fly High Courier. M: Hello. This is Richard Hussain and I
9、m calling to make a complaint about a misdelivery of very important documents. F: Whats the delivery number, please? M: Its FRM-40017. F: FRM . 40017. Thank you. Whats the problem exactly, Mr. Hussain? M: Well, last Thursday morning, February 5th, I sent a package from Chicago, containing some paper
10、work to my business partner in London, very important paperwork needed for our loans. I paid the extra amount asked for so that it could be delivered the next day. But then two days ago on Monday, Gary my partner called from London and said he had not yet received the package. F: Mr. Hussain, have y
11、ou contacted the customer service in Chicago? M: Yes, of course. I called them on their 800 number but was referred to someone called Mason in London, who told me that the record showed it had been delivered on Saturday at 10:55 am and there was no signature on file, because this was a delivery to t
12、he front door package.Seems like my package just got lost like this! F: Dont worry, Mr. Hussain. Let me take down a few details and Im sure your package will be all right. 对话中客服人员问道“Whats the delivery number，please”，顾客的回答是“Its FRM-40017”，随后客服人员也把这个编号重复了一遍。记录中已经提供了字母部分，因此考生只需填写五位数字。填空项 1:_ （正确答案：FEBR
13、UARY 5 th）解析：这道题在题目里和对话里的表述略有不同，在对话中，顾客说“last Thursday morning，February 5th，I sent a package from Chicago”，而客户发出包裹的日期即为快递公司收取包裹的时间(Date of collection)，因此答案为 FEBRUARY 5th。填空项 1:_ （正确答案：LONDON）解析：这一题从试卷提供的线索来看需要填写一个英国的地名，因为上一条信息是“From：Chicago，US”(即包裹寄出的城市)，而且在空格的后面有英国的简写 UK 来进行限制。所以我们这里需要填的是包裹发往的城市。根据
14、客户的描述“I sent a package from Chicago，to my business partner in London”，这里的答案应该是 London。填空项 1:_ （正确答案：SICNATURE）解析：根据客户的叙述，伦敦的一个名叫 Mason 的人查到了包裹已于周六上午 10:55 送达，但是没有收件人的签名，因为他们认为这是一个送上门即可、无须签收的邮包。“package delivered without signature on file”的意思和 but there was no signature on file 是一样的，都是说没有签名。十、BPART T
15、WO/B(总题数：1，分数：5.00)BSection One/BYou will hear five short recordings. Five people are talking about their corporate culture.For each recording, decide what each speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.There are some ext
16、ra letters which you do not need to use.You wilt hear the five recordings twice.Aleadership strategyBjob enrichmentCstaff benefitDadvertising principleEstaff recruitmentFcorporate dress codeGdirectory managementHmeeting routines（分数：5.00）(1)._（分数：1.00）填空项 1:_ （正确答案：H）解析：听力原文 F: Well, our public relat
17、ions meetings usually run very long-and boring. Our director, Mr. Moore would begin by briefing the items on his agenda: things like some research project, the launch of some website and the timeline for press releases. And then well just go through them one by one. Itll take probably three hours an
18、d Ill just sit there and listen, dreaming about other things I could be doing with the time I spend at these meetings. 在这段讲话的开头，讲话人就指明他们的公关例会通常都很长，而且乏味(our public relations meetings usually run very longand boring)，紧接着她又补充了会议开头和过程，以及她在会上的表现等等，所以这篇描述是有关会议流程和规律的(meeting routines)。(2)._（分数：1.00）填空项 1:_
19、 （正确答案：C）解析：听力原文 M: As the manager, Im sometimes not able to spend the money for certain employee welfare. Yet there is employee morale that Im always concerned about. In those cases, Id provide some unusual perks for my staffones that dont cost me an arm, a leg, or a bank loan. For example:laundry
20、service, car washes at the workplace, health club memberships and office meal delivery. 这篇讲话的开头，讲话人说明自己是公司的管理人员(manager)，但是有时不能给员工提供某些福利(welfare)。在后面的讲话中他说道，为了保持员工的工作积极性，他想办法给员工提供了一些其他的好处，比如洗衣、洗车、健身俱乐部会员资格和送餐等。这些好处都可以称为 staff benefit。(3)._（分数：1.00）填空项 1:_ （正确答案：F）解析：听力原文 F: Our company allows us to
21、work in comfortable business casual clothes in the office. Yet, were still expected to project a professional image for our customers and visitors, so not all casual clothing is suitable for our office, for example, clothing for the beach, yard work, dance clubs,and exercise sessions is inappropriat
22、e at work. And it is required that clothing should be pressed and never wrinkled. 在这段讲话的第一句就提到了职业休闲装(business casual clothes)，后面有继续解释哪些在他们公司可以算作得体的职业休闲装、哪些装束是不允许在他们公司出现的等等，因此这篇讲话是有关公司着装要求的(Corporate dress code)。(4)._（分数：1.00）填空项 1:_ （正确答案：D）解析：听力原文 M: Our commercials are designed to sell our message
23、, company, and product. We always try to appeal to their emotions in some way, because failing to do this might be the same as throwing money out the window. Our ads may or may not be creative, but wed package some good creation in with a message that appeals to a strong need within our target audie
24、nce. That certainly helps. Our ads resonate with our potential customers. 这段话的第一句提到了他们公司广告(commercials)的设计原则，后文具体的说明了他们的广告的特点、努力的方向及这样做的原因等。因此这一篇是关于广告原则(advertising principle)的。其中提到的“ads”是广告advertisements 的简略说法，也很常见。(5)._（分数：1.00）填空项 1:_ （正确答案：A）解析：听力原文 F: I believe that as organization leaders, wer
25、e responsible for creating a work environment that makes people work happily. But sometimes, turf wars, disagreements and differences of opinion are just unavoidable and they can escalate into interpersonal conflict. I used to avoid such conflict between my employees, hoping itd go away. But it didn
26、t. Even when the conflict appeared to have been put to rest, it might raise its ugly head again whenever stress increased or a new disagreement appeared. So not intervening is not an option. 这一段的开头指明了说话人是一个 leader，后文是介绍他处理员工之间你争我夺的矛盾纠纷的一些经验和方法。他曾经采取回避冲突、幻想矛盾能自消自灭的策略，但却导致危机四伏的结果，因此他的结论是，作为领导，不干预也是不行的
27、。所以这篇讲话是关于领导艺术(leadership strategy)的。十一、BSection Two/B(总题数：1，分数：5.00)You will hear another five recordings.For each recording, decide what the speaker is doing.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once. There are some extra letters which you do n
28、ot need to useYou will hear the five recordings twice.Ainviting commentsBraising an objectionCopening and setting agendaDinterruptingEinterpreting a trendFdefending himself/herselfGoffering supportHending a presentation（分数：5.00）(1)._（分数：1.00）填空项 1:_ （正确答案：D）解析：听力原文 M: Actually Martin, can I just ask
29、 yousorry to hold the meeting upcan I ask you about the schedule? I mean the schedule for the marketing of our speed bicycle range, because I remember clearly that this range was going to be launched NEXT month. Well, I understand that we can be flexible, but did I just miss anything about the chang
30、e in the schedule? 在这一段的开头，讲话人就先因为影响会议的正常进行而道歉(sorry to hold the meeting up)，接着对前面发言的人提到的一个日程(schedule)提出了疑问，最后怀疑自己是不是错过了一些信息。从这一段的语气和用词来看，不属于要求评论(Ainviting comments)、提出抗议(Braising an objection)，而是打断别人的发言(Dinterrupting)。(2)._（分数：1.00）填空项 1:_ （正确答案：G）解析：听力原文 F: Well, if you ask me, I think Gary is ri
31、ght about the seating plan. Ive been chatting to some of the secretaries and theyre quite keen to all be sitting in the same area, and, speaking as a market researcher, I think Id like to be with other market researchers so that we can bounce ideas off each other and things. So I think Garys seating
32、 plan is more reasonable. 在这一段发言中，讲话人直截了当地表明自己对 Gary 的支持(I think Gary is right about)，之后列举了自己和同事聊天时听到的意见以及自己的感受，最后总结说 Gary 的意见是更合理的(So I think Garys seating plan is more reasonable)。(3)._（分数：1.00）填空项 1:_ （正确答案：C）解析：听力原文 M: Thank you for finding the time to come to this workshop today. Im Dean Hayek,
33、 a retail consultant.Ive invited you here today to have a look at my findings on the sales performance at our company. First, Id like you to have a look at our sales over the last two years; then Id like to show you our market share in the glassware market; and after this, Id like to discuss with yo
34、u some improvements in our range of glassware. At the end Id be happy to answer any of your questions. 在这段话中，讲话人先对到场的听众表示欢迎，然后介绍自己及这次讨论的主要议题。在后半部分中，讲话人逐一介绍了本次讨论的几个环节，因此是一个很典型的开场白和话题介绍(opening and setting agenda)。(4)._（分数：1.00）填空项 1:_ （正确答案：B）解析：听力原文 F: OK. well, Keith, Im sorry, but I really strongly disagree with the new sales proposal. I wont deny that theres a huge market in Woodland, but I think its unwise
