1、剑桥商务英语初级-110 及答案解析(总分：100.00，做题时间：90 分钟)一、READING(总题数：0，分数：0.00)二、PART ONE(总题数：5，分数：5.00)1.Insurance Direct phoned: re your call, could you return form by 28 September. A. Please ring Insurance Direct back about the form before 28 September. B. Send back the insurance form that you phoned about befo
2、re 28 September. C. Insurance Direct have acknowledged receipt of your form dated 28 September.（分数：1.00）A.B.C.2.Company staff must advise Personnel of any change of home address, to keep files up to date. A. All staff must update their company files regularly. B. Staff must keep Personnel informed i
3、f they move house. C. Staff must inform Personnel of any company which changes address.（分数：1.00）A.B.C.3.All deliveries - please report to Reception immediately upon arrival for authority to unload.Drivers should A. speak to Reception after delivering goods. B. unload vehicles at Reception. C. call i
4、n at Reception before unloadin（分数：1.00）A.B.C.4.Please inform the supervisor if this photocopier runs out of ink.The supervisor A. needs to know if there is no ink in the photocopier, B. should repair the photocopier if it prints badly. C. will tell you how to load the photocopier with ink.（分数：1.00）A
5、.B.C.5.Jane, Id like to meet, on Tuesday, but if my planes delayed Ill see you at Fridays meeting.John A. John has to postpone his meeting until Friday. B. John will be late for his meeting on Tuesday. C. John hopes to see Jane on Tuesday.（分数：1.00）A.B.C.三、PART TWO(总题数：1，分数：5.00)MERTON TRAININGSHORT
6、RESIDENTIAL COURSES A. Advanced Presentation Skills B. Better Time Management C. Essential Team-Building in the Office D. Updating your Selling Skills E. Making the Most of Computers F. Improve your Confidence in Meetings G. Successful Telephoning H. Developing your Understanding of Accounts（分数：5.00
7、）(1).The office manager needs to become more efficient in order to meet deadlines at work.（分数：1.00）填空项 1:_(2).This member of staff has to make several calls a day but is not confident when ringing strangers.（分数：1.00）填空项 1:_(3).The Information Technology Manager wants to improve the speech she has pr
8、epared for a conference next month.（分数：1.00）填空项 1:_(4).An experienced sales executive needs to update his knowledge of finance before he starts work as Assistant Sales Manager.（分数：1.00）填空项 1:_(5).A new member of the team needs to learn how to use the office software more efficiently.（分数：1.00）填空项 1:_
9、四、PART THREE(总题数：1，分数：5.00)（分数：5.00）(1).While income from advertisements rose steadily throughout the period, income from sales increased in June but then fell to below the May level.（分数：1.00）填空项 1:_(2).Income from advertisements fell slightly in June and by a larger amount in July, whereas income f
10、rom sales remained steady in the final month.（分数：1.00）填空项 1:_(3).Although income from sales overtook income from advertisements in June, it then dropped back again at the end of the period.（分数：1.00）填空项 1:_(4).Income from sales reached a low point in June while income from advertisements levelled off
11、 at the end of the period.（分数：1.00）填空项 1:_(5).Income from advertisements reached a peak in July and income from sales was at its lowest point in June.（分数：1.00）填空项 1:_五、PART FOUR(总题数：1，分数：7.00)I would like to apply for the post of Personnel Officer with Anglia Bank, as advertised in the Daily News on
12、 19 October.I have a BA in French from the University of London. I am following a part-time course in Personnel Management at the Oxford College of Management, and I hope to pass the Diploma in Personnel Management at the end of December.When I left university, I worked for a year in a computer comp
13、any near Cambridge. Then I moved back to London to work as a French teacher in a large school, where I stayed for two years. During this time, I did some part-time work as a language trainer with factory managers, which I very much enjoyed.Three years ago, I joined Carters Bank, where for the past y
14、ear I have worked as Assistant Personnel Officer, dealing mainly with complaints from members of staff.Having worked in a similar organisation to yours, I feel I am fully prepared for the challenges of this job.Yours faithfullyAngela Varley（分数：7.00）(1).Ms Varley is applying for a job with the Daily
15、News.（分数：1.00）A.RightB.WrongC.Doesnt say(2).She obtained a Diploma in Personnel Management in December.（分数：1.00）A.RightB.WrongC.Doesnt say(3).She worked as a computer operator after university.（分数：1.00）A.RightB.WrongC.Doesnt say(4).While Ms Varley was a school teacher, she also taught company execut
16、ives.（分数：1.00）A.RightB.WrongC.Doesnt say(5).In her present job, she has responsibility for internal personnel problems.（分数：1.00）A.RightB.WrongC.Doesnt say(6).She enjoys working at Carters Bank.（分数：1.00）A.RightB.WrongC.Doesnt say(7).Ms Varley thinks she would be suitable for the job because of her pr
17、evious experience.（分数：1.00）A.RightB.WrongC.Doesnt say六、PART FIVE(总题数：1，分数：6.00)NOT JUST A SHOP!In his yearly report, the Chairman of a chain of retail outlets writes about the financial aspects of the business and describes the work which the company has done to benefit people in the areas where the
18、ir shops are locatedIt continues to be an important part of our company policy to be responsible for the health and welfare of people in the areas which we serve. In the past year, we have concentrated especially on education and training, and have invested over 4,000,000 in this and other areas ran
19、ging from the care of the old to the arts.Let us look at these first. We have, as always, financed health research and care projects helping not only the old but children and the disabled too. We were especially pleased this year to provide alarms for disabled people who live alone and to run progra
20、mmes which help children understand better the problems facing disabled people.The Groundwork Foundation encourages young people in poor areas to improve their environment, while the Schools Prom concert at the Royal Albert Hall in London includes 20,000 children nationwide. Both of these were given
21、 financial help.As mentioned above, in the last year we have been active in supporting a range of education projects. Two of our managers are now out of the company on 1-year projects, training young people for work in the retail industry and improving the quality of the teaching they receive. In ad
22、dition, we have started a programme of 3-month schemes which our managerial staff are able to benefit from without having to take a long break from their jobs.Schools and universities have also benefited. A London Business School received 50,000 to develop a training programme for UK school staff, g
23、iving them the skills necessary to manage their own schools. A major University has received a promise of 100,000 over 5 years to fund a new teaching post in international retailing. This will allow 22 more students to study this subject each year.It is not only the company that supports good work f
24、or other people. Members of staff themselves are encouraged to join the company Give as You Earn system, to give money to others, especially those organisations working for the benefit of the local area. In such cases the company often gives its support by making an additional contribution.We look f
25、orward to committing even more money to these and other projects in the coming year.（分数：6.00）(1).In the past year 4,000,000 was spent on（分数：1.00）A.looking after old people.B.all the company projects.C.education and trainin(2).This years special help for the disabled has concentrated on（分数：1.00）A.imp
26、roving their security.B.providing them with training programmes.C.research into their illnesses.(3).The Schools Prom concert is for children from（分数：1.00）A.poor parts of the country.B.London only.C.all over the country.(4).An advantage with one of the education projects is that the managers（分数：1.00）
27、A.are usually good teachers.B.rarely leave the company.C.can continue their careers.(5).The company gave some financial assistance to（分数：1.00）A.allow more people to study at a high level.B.promote retailing jobs in schools.C.train students in schools management.(6).The company（分数：1.00）A.only pays in
28、to projects that the staff choose.B.is keen for staff to help the local community.C.expects staff to support only local projects.七、PART SIX(总题数：1，分数：12.00)LEARN KEY SKILLS FOR YOUR COMPUTER - ON YOUR COMPUTER?Computers are now as commonly used in business as the telephone. Therefore, its important t
29、hat people know how to use (29) efficiently. Now, you and your whole organisation are able to do this in the simplest way possible (30) learning and practising on your own, with (31) wide range of courses at beginner, intermediate and advanced level on CD-ROM. The person (32) appears on the screen a
30、cts as your teacher, (33) you through the tasks and explaining everything. Then (34) difficult exercises allow you to practise the things you (35) learned and test your understanding.(36) courses are excellent value - only 69.99. You (37) save yourself money if you buy the complete collection of sev
31、en courses. This is now available (38) the retail price of 410. You can make a further saving (39) 10% by ordering the complete collection (40) the next thirty days.（分数：12.00）A.themB.itC.theyA.toB.inC.byA.itsB.ourC.theirA.whichB.whoC.whatA.guideB.guidesC.guidingA.tooB.muchC.moreA.hadB.haveC.hasA.The
32、seB.EachC.EveryA.canB.oughtC.needA.overB.atC.fromA.withB.ofC.forA.untilB.beforeC.within八、PART SEVEN(总题数：1，分数：5.00)AFT CLEANING SERVICES LTDTo: Liz Smith, SupervisorFrom: Peter Broadbent, ManagerI got this email yesterday from Collins Ltd in Mill Lane. Could you fill in a new client form for them? Ou
33、r new radio advertisement seems to have worked, as this is the fifth person who has contacted us!From Paul Tomkins p.tomkinscollins.co.ukTo Peter Broadbent Sent 15 January 2002 16:46Subject Our telephone call on 14 JanuaryI can confirm that we would like to employ AFT to clean our new branch at 7 Da
34、wson Street. Im not sure how many cleaners or what hours we will need. Please ring Sue Potts, my secretary, to arrange terms. This contract is to begin from 25 January.NEW CLIENT DETAILSCompany: (41) _Name of person to contact: (42) _Address of property to be cleaned: (43) _Starting date: (44) _How
35、client first heard about us: (45) _（分数：5.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_九、WRITING(总题数：0，分数：0.00)十、PART ONE(总题数：1，分数：5.00)6. （分数：5.00）_十一、PART TWO(总题数：1，分数：5.00)7.As President of the Clifton Business Club, I would like to invite you to speak at our annual dinner on 5 July. The dinner which sta
36、rts at 7.30 pm, will be held at the Mayflower Restaurant, Clifton.I hope that you are able to accept the invitation and would be grateful if you could give me the subject of your talk, so that I can include it on the invitations to our members.I look forward to receiving your reply as soon as possib
37、le.Write a letter to Mr Biggs:accepting the invitationtelling him the subject of your talkasking how long the talk should beenquiring whether accommodation will be arranged for you.Write 60-80 words on your Answer Sheet.Do not include postal addresses.（分数：5.00）_十二、LISTENING(总题数：0，分数：0.00)十三、PART ONE
38、(总题数：1，分数：8.00)(1).What time is the mans flight?*（分数：1.00）A.B.C.(2).Which is the companys new packaging design?*（分数：1.00）A.B.C.(3).In which part of the month were sales the highest?（分数：1.00）A.at the beginningB.in the middleC.at the end(4).Who does Brian Fry work for now?（分数：1.00）A.ANK OilB.The PTlC.
39、The Government(5).What is the man going to order?*（分数：1.00）A.B.C.(6).What is the reduction in the companys exports?*（分数：1.00）A.B.C.(7).Where will the woman meet the visitors?*（分数：1.00）A.B.C.(8).What does the woman want the man to do?（分数：1.00）A.call an engineerB.fix a machineC.write a sign十四、PART TWO
40、(总题数：1，分数：7.00)Micro Communications LtdFinance DepartmentName of Company: Pegasus GroupName of Caller: (9) Martin _Account Number: (10) _Goods received: (11) _ printersDiscount quoted originally: (12) _ per centCorrect balance due: (13) _Contact number: (14) 840679 extension _Date balance will be re
41、ceived: (15) _ October（分数：7.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_十五、PART THREE(总题数：1，分数：7.00)Peter DudleyChief Executive of the Thorpe GroupPeter Dudleys first job: (16) _At the office Peter Dudley reads: (17) _The Thorpe Group will invest more in (18) _ industry.The Thorpe Group prom
42、ise to customers: (19) _The Thorpe Group staff follow rules to reduce (20) _ for its customers.Result of merger: company will move to (21) _The Thorpe Group recruits staff who work well in (22) _（分数：7.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_十六、PART FOUR(总题数：1，分数：8.00)(1).Who decided to m
43、ove the office premises?（分数：1.00）A.the company accountantsB.the department managersC.the Board of Directors(2).Where will the new offices be?（分数：1.00）A.on the edge of the cityB.a long way outside the cityC.in a different city(3).Which department will be the last to move?（分数：1.00）A.Customer ServicesB
44、.SalesC.Public Relations(4).At the new premises there will be（分数：1.00）A.a staff gym.B.a better staff canteen.C.extra meeting rooms.(5).The company will spend most money on（分数：1.00）A.special new office furniture.B.new technology.C.recruiting a designer.(6).What is Johns main worry about the move?（分数：
45、1.00）A.the poor shopping facilitiesB.the lack of public transportC.having no other businesses near(7).The new contracts will mean that employees may（分数：1.00）A.have to work longer hours.B.only have temporary work.C.be able to work from hom(8).John is responsible for（分数：1.00）A.organising the move to n
46、ew premises.B.giving staff general information about the move.C.explaining new conditions of employment.十七、SPEAKING(总题数：0，分数：0.00)十八、PART 1(总题数：1，分数：5.00)8.In this part the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.（分数：5.00）_十九、PART 2(总题数：1，分数：5.00)9.In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare
