1、大学英语六级听力-73 及答案解析(总分：100.00，做题时间：90 分钟)一、BListening Compr(总题数：0，分数：0.00)二、BSection A/B(总题数：4，分数：40.00)（分数：10.00）(1). A. He drank the orange juice. B. He couldnt find the juice anywhere C. He broke the glass of juice. D. He had no idea what happened.（分数：2.00）A.B.C.D.(2). A. A bigger house is not as g
2、ood as a new car. B. They ran out of money from buying a new car. C. They do not need a bigger house right now. D. They should sell their car to afford a bigger house.（分数：2.00）A.B.C.D.(3). A. The mans wife is definitely a negative person. B. She couldnt put up with the mans wife any longer. C. The m
3、ans wife must have an unhappy childhood. D. The mans wife may be influenced by her experience.（分数：2.00）A.B.C.D.(4). A. The sales manager has short memories. B. The woman is an awkward liar. C. The woman has never met the sales manager. D. The sales manager is too busy to meet the woman.（分数：2.00）A.B.
4、C.D.(5). A. She witnessed an accident. B. She slept too much that day. C. She experienced an earthquake. D. She found something horrible.（分数：2.00）A.B.C.D.（分数：9.00）(1). A. The woman wants to drink something cold. B. The man wants to have a filling replaced. C. The woman is having a dental check up. D
5、. The man suggests the woman to remove her teeth.（分数：3.00）A.B.C.D.(2). A. Husband and wife. B. Brother and sister. C. Salesman and customer. D. Doctor and patient.（分数：3.00）A.B.C.D.(3). A. She just saw a bird flying in the bush. B. Their team will definitely win. C. Its too early to draw a conclusion
6、. D. Four scores ahead is never enough to win the game.（分数：3.00）A.B.C.D.（分数：9.00）(1). A. Providing high-quality products for customers. B. Providing good services for customers. C. Doing everything you can to please and keep customers. D. Establishing dialogues with the customers.（分数：3.00）A.B.C.D.(2
7、). A. The relationship the company establishes with its customers. B. Legal responsibilities shared by the company and its customers. C. Responding to the customers complaints. D. Seeking the customers feedback actively.（分数：3.00）A.B.C.D.(3). A. A bridge between the company and its customers. B. A wa
8、y of supervising the companys business. C. A way to deal with customers after-sales services. D. A way to deal with customers complaints and refunds.（分数：3.00）A.B.C.D.（分数：12.00）(1). A. The history of some famous cities. B. The population in the whole world. C. The difference between Europe and USA. D
9、. The characteristics of some large cities.（分数：3.00）A.B.C.D.(2). A. Housing and services. B. Traffic and resources. C. Water and electricity. D. Pollution and population.（分数：3.00）A.B.C.D.(3). A. They controlled the growth. B. They grew relatively slowly. C. They had the same population. D. They were
10、 quite different.（分数：3.00）A.B.C.D.(4). A. To live together with their family. B. To bring their skills to cities. C. To build a better countryside. D. To search a better condition.（分数：3.00）A.B.C.D.三、BSection B/B(总题数：0，分数：0.00)四、BPassage One/B(总题数：1，分数：12.00)（分数：12.00）(1). A. Diet. B. Overweight. C.
11、Lack of sleep. D. Sleeping disorder.（分数：3.00）A.B.C.D.(2). A. The relationship between sleep and weight. B. The question of chicken or the eggs. C. The difficulty of persuading kids to lose pounds. D. The priority order between sleeping less and weighing more.（分数：3.00）A.B.C.D.(3). A. They required so
12、me kids to do some physical examinations. B. They asked parents about their kids sleeping condition. C. They tried to single out the overweight child. D. They interviewed the sixth graders from entire country.（分数：3.00）A.B.C.D.(4). A. Sleeping less leads to gain weight. B. There is a link between sle
13、ep and weight. C. Sleeping more will do harm to human body. D. Sleep is not very important for the third graders.（分数：3.00）A.B.C.D.五、BPassage Two/B(总题数：1，分数：9.00)（分数：9.00）(1). A. Its reform in design. B. Its target at young people. C. Its imaginative design and inexpensive. D. Its practical design an
14、d affordability.（分数：3.00）A.B.C.D.(2). A. It promotes its marketing strategies. B. It uses design to fight back. C. It improves its management efficiency. D. It switches to aim at the up-market.（分数：3.00）A.B.C.D.(3). A. To make great profit. B. To boost market share. C. To distinguish from imitators.
15、D. To enhance it popularity.（分数：3.00）A.B.C.D.六、BPassage Three(总题数：1，分数：9.00)（分数：9.00）(1). A. Being too unrealistic. B. Having a clear idea of strengths. C. Being overly hard on yourself. D. Having an inaccurate self-perception.（分数：3.00）A.B.C.D.(2). A. They find themselves brighter than expected. B.
16、They feel regret on their rough decision. C. They still have very low self-concepts. D. They enjoy their college life very much.（分数：3.00）A.B.C.D.(3). A. Accepting both good and bad evaluations and ignoring them. B. Paying attention to the negative feedback and seeking out for help. C. Acknowledging
17、your values and pointing out your shortcomings. D. Trying to figure out the unrealistic evaluations by yourself.（分数：3.00）A.B.C.D.七、BSection C/B(总题数：1，分数：30.00)As long as the American land was not completely settled and the elements of U U 1 /U /Uorder were not yet imposed on the frontier, the perman
18、ent American passion for looking to the future U U 2 /U /Uprophetic brooding (沉思) on material expansion and to great efforts to make those prophecies U U 3 /U /U. But with the closing of the frontier, interest in the future took a more human form. It became the U U 4 /U /Uof the American men and wom
19、en to provide a world in which life would be easier for the next generation. Psychologically, at least, the closing of the frontier meant a closing of the U U 5 /U /U, since it was no longer possible to dismiss the problem of youths economic future with a brisk “Go West, young men, and grow up with
20、the country“.As a result, providing a world in which young men and women could grow up in a fairly U U 6 /U /Ucountry became a constant national concern. It was reflected in the increasing interest in education and in the U U 7 /U /Uin the size of the family. If, on the other hand, the old tradition
21、 survived that everybody, no matter how wealthy his parents, worked at home and earned a little money outside, it gradually came to be slightly U U 8 /U /U. When the merchants or the lawyers son made some extra money by delivering papers or cutting lawns, he was probably performing an act of discipl
22、ine rather than a U U 9 /U /Ueconomic function. The boy who was made to earn a dollar or two a week in such ways might all the while be arguing with vigor and U U 10 /U /U, for the right to a car of his own or to a free hand with the family car. （分数：30.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空
23、项 1:_填空项 1:_填空项 1:_填空项 1:_大学英语六级听力-73 答案解析(总分：100.00，做题时间：90 分钟)一、BListening Compr(总题数：0，分数：0.00)二、BSection A/B(总题数：4，分数：40.00)（分数：10.00）(1). A. He drank the orange juice. B. He couldnt find the juice anywhere C. He broke the glass of juice. D. He had no idea what happened.（分数：2.00）A.B.C. D.解析：听力原文
24、W: I just made up a quart of orange juice this morning, and now I cant find it anywhere. Do you know what happened to it? M: UDid you hear a crash earlier? That was it./U Im just as clumsy as ever. Q: What does the man imply?(2). A. A bigger house is not as good as a new car. B. They ran out of mone
25、y from buying a new car. C. They do not need a bigger house right now. D. They should sell their car to afford a bigger house.（分数：2.00）A.B. C.D.解析：听力原文 W: I suppose we should look for a bigger house, but I dont see how we can afford it right now. M: UIf only we hadnt spent so much money on our car t
26、his year./U Q: What does the man mean?(3). A. The mans wife is definitely a negative person. B. She couldnt put up with the mans wife any longer. C. The mans wife must have an unhappy childhood. D. The mans wife may be influenced by her experience.（分数：2.00）A.B.C.D. 解析：听力原文 M: I couldnt put up with m
27、y wife any longer. I dont know why she usually wants to look at everything in such a negative way. W: UMaybe you should try to get to know something about her childhood./U Q: What does the woman imply?(4). A. The sales manager has short memories. B. The woman is an awkward liar. C. The woman has nev
28、er met the sales manager. D. The sales manager is too busy to meet the woman.（分数：2.00）A. B.C.D.解析：听力原文 M: The new sales manager says he has never met you before. Are you sure you know him? W: Weve been introduced about three times. UHe seems a little forgetful./U Q: What can we infer from the conver
29、sation?(5). A. She witnessed an accident. B. She slept too much that day. C. She experienced an earthquake. D. She found something horrible.（分数：2.00）A.B.C. D.解析：听力原文 M: Could you describe what you were doing at the moment? W: Well, I was still sleeping at 6 oclock. Then there was this horrible sound
30、 and Uthe floor was just bouncing and rolling like waves,/U all at the same time. Q: What happened to the woman?（分数：9.00）(1). A. The woman wants to drink something cold. B. The man wants to have a filling replaced. C. The woman is having a dental check up. D. The man suggests the woman to remove her
31、 teeth.（分数：3.00）A.B.C. D.解析：听力原文 W: UDoctor, one of my wisdom teeth is bothering me,/U and it sometimes hurts when I drink something cold. M: Oh, there is a cavity in it, but. not too big. Well, were going to remove the decay, and then put a filling in. Q: What can we learn from the conversation?(2)
32、. A. Husband and wife. B. Brother and sister. C. Salesman and customer. D. Doctor and patient.（分数：3.00）A.B.C.D. 解析：听力原文 W: Im actually fine. Its just that Ive been Ua little tired/U the last few days, and my Ustomach is kind of upset./U M: Well, that doesnt surprise me. I have some news that you mig
33、ht find exciting. Youre pregnant. Q: Whats the relationship between the woman and the man?(3). A. She just saw a bird flying in the bush. B. Their team will definitely win. C. Its too early to draw a conclusion. D. Four scores ahead is never enough to win the game.（分数：3.00）A.B.C. D.解析：听力原文 M: I bet
34、our team will win the game. Were already four scores ahead of the other team. W: Its still a bird in the bush. You can never tell. Q: What does the woman mean?（分数：9.00）(1). A. Providing high-quality products for customers. B. Providing good services for customers. C. Doing everything you can to plea
35、se and keep customers. D. Establishing dialogues with the customers.（分数：3.00）A.B.C. D.解析：听力原文 W: I know your company was one of the biggest American corporations to take the idea of customer services seriously. M: Yes, um, I think you can say we were among the pioneers. W: So, with the experience of
36、 many years of trying to get it right, what would you define as the most important elements in providing successful customer services? M: Mm. well, thats quite a difficult question, because so many factors are absolutely vital if you want to succeed, and Usuccess with the customer services, I might
37、add, means doing everything you possibly can to please and keep customers./U W: Does that include the old idea that, for a company, the customer is always right? M: Not. exactly. The slogan that the customer is always right is rather simple, and unrealistic. I would say that, instead, the most impor
38、tant aim of a customer services trait is to encourage communication with customers, to actively seek feedback, including complaints, and to acknowledge all comments, good and bad, from customers because people like to be treated with respect. W: Then what do you think are the most important factors
39、for a companys success? M: It seems to me that Ua companys success, in terms of good reputation and high profits, depends more on the relationship the company establishes with the customers./U That relationship involves the company in consistently providing high-quality products and top-quality serv
40、ices. W: So what youre saying is, in fact, very simplybasically, keeping customers happy depends on providing quality and encouraging communication. M: Yes, but the essential factor is communication. UA successful customer services unit is one that acts as a link between the company and the customer
41、 to ensure that the company can respond to the needs of the customer./U After all, a companys success can only come from a satisfied customer. According to the conversation, what does success with the customer services mean?(2). A. The relationship the company establishes with its customers. B. Lega
42、l responsibilities shared by the company and its customers. C. Responding to the customers complaints. D. Seeking the customers feedback actively.（分数：3.00）A. B.C.D.解析：听力原文 What do a companys good reputation and high profits depend on according to the conversation?(3). A. A bridge between the company
43、 and its customers. B. A way of supervising the companys business. C. A way to deal with customers after-sales services. D. A way to deal with customers complaints and refunds.（分数：3.00）A. B.C.D.解析：听力原文 What can be said to be the function of the customer services unit?（分数：12.00）(1). A. The history of
44、 some famous cities. B. The population in the whole world. C. The difference between Europe and USA. D. The characteristics of some large cities.（分数：3.00）A.B.C.D. 解析：听力原文 W: You are an expert on urban problem, Mr. Parker. UI wonder how you would describe the characteristics of these enormous cities.
45、/U M: The first point to make is that they are different from large cities in Europe and America. W: Surely all large cities are essentially similar. M: UIts true that all large cities experience similar problems provisioning housing and services,/U but the difference lies in the time factor. W: Sur
46、ely some of the cities we are considering are just as old and, in some cases, much older, than cities in the United States, for instance. M: Very true, Ubut the large cities of Europe and the United States grew relatively slowly./U London had a population of more than a million at the beginning of t
47、he nineteenth century and this number is more than eight million. And this growth was parallel to industrial growth throughout the country. The same is tree of New York, for example. W: But. this is not true if Mexico City or Buenos Aires? M: No, it is not. Throughout Latin America and in parts of Asia, cities have grown much faster than industry, o
