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    【计算机类职业资格】PMP项目管理员资格认证考试-2及答案解析.doc

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    【计算机类职业资格】PMP项目管理员资格认证考试-2及答案解析.doc

    1、PMP 项目管理员资格认证考试-2 及答案解析(总分:197.00,做题时间:90 分钟)一、单项选择题(总题数:200,分数:197.00)1.以下哪个不是项目范围管理的过程?( )A收集需求 B创建工作分解结构C实施工作分解结构 D核实范围(分数:1.00)A.B.C.D.2.你所负责的一个为期 3 年的项目,刚刚进入收尾阶段,再过 3 周就可以宣布正式结束。这时,发现了一个已定义的重大缺陷。这很可能是以下哪个过程没有做好?( )A识别风险 B规划风险管理 C监控风险 D应对风险(分数:1.00)A.B.C.D.3.What does the acronym RACI commonly s

    2、tand for in project management? A) Responsible,accountable,to be communicated,to be informed B) Remote,attached,connected,integrated C) Risk analysis and caution initiative D) Randomly accessible cash flow information(分数:1.00)A.B.C.D.4.Which of the following is not considered a cost of nonconformanc

    3、e to quality?A) Scrap.B) Rework.C) Expediting.D) Process control.(分数:1.00)A.B.C.D.5.During a project the scope of a product purchased on a cost reimbursable contract has increasedIn the contract the fee to cover the contractors indirect costs and allow a profit is calculated as 20% of the direct cos

    4、tsWhat is most likely to be true? A) The contractors indirect costs will increase and the customers payment for them will increase,too B) The contractors indirect costs will increase but the eLlstomers payment for them will not increase C) Neither the contractors indirect costs nor the customers pay

    5、ment for them will increase D) The contractors indirect costs will not increase but the customers payment for them will increase(分数:1.00)A.B.C.D.6.你所服务的公司编制了一份重要客户的联系手册,供销售人员使用。某个员工是公司的销售人员,她利用这份联系手册来销售本公司的产品以及她自己所代理的其他产品。她的行为( )。A是允许的,如果其他产品不与本公司产品直接竞争B违反了公正价值观的要求C违反了责任价值观的要求D违反了诚实价值观的要求(分数:1.00)A.

    6、B.C.D.7.A project manager believes that modifying the project scope may provide added value for the customer. What should the project manager do? A) Change the scope baseline. B) Contact the customer to determine if the change adds value. C) Call a meeting of the change control board. D) Change the

    7、projects objectives.(分数:1.00)A.B.C.D.8.项目阶段经常是按一定的顺序来进行的,但有时也可以部分交叉。把原来先后顺序进行的工作调整为平行进行的进度压缩技术被称为( )。A赶工 B资源平衡 C快速跟进 D并行工程(分数:1.00)A.B.C.D.9.你所负责的项目涉及到从多个供应商采购产品,然后加以组合,形成最终的项目产品。项目进行了一半之后,其中一个供应商不再生产你们所需要的那种产品,而改为生产该产品的升级换代产品。该供应商说这种新产品的性能更好,尽管价格稍微高一些。你应该( )。A实施成本变更控制 B实施进度变更控制C另外选择一个供应商 D评价新产品是否符合

    8、质量要求(分数:1.00)A.B.C.D.10.Reviewing staffing pool descriptions, recruiting and developing a project team directory are all part of _ . A) resource management B) acquir project team C) resource leveling D) staff assignment(分数:1.00)A.B.C.D.11.以下哪个说法是正确的?( )A关键链是基于资源约束的关键路径B关键链法关注浮动时间管理,关键路径法关注缓冲时间管理C关键路

    9、径法属于进度网络分析技术,关键链法属于进度压缩技术D关键路径法在网络图中增加非工作进度活动,关键链法在网络图中增加虚活动(分数:1.00)A.B.C.D.12.Crashing in time management is _ . A) a schedule compression technique that typically includes reducing schedule activity durations and increasing the assignment of resources to schedule activities B) a schedule compress

    10、ion technique in which phases or activities that normally would be done in sequence are performed in parallel C) the timely input of data to calculate the critical path D) equivalent to minimizing float(分数:1.00)A.B.C.D.13.A project manager is completing the WBS with the project team,but the session

    11、is hard to manageThere are 200 people in the room representing four different departmentsSome of the people who will be working on the project later are talking about other things while earlier work is disscussedWhich of the following BEST decribes the real problem? A) The project sponsor should be

    12、leading this kind of meeting B) They are not following the project communication plan C) There are too many departments involved in the project D) The project manager is really managing a program(分数:1.00)A.B.C.D.14.你正在参与公司的一个涉及商业机密的高科技研发项目,你对项目执行过程中的一种做法持反对意见,因为它不符合环境友好的原则。你既不能放弃自己的意见,又不能说服其他人采纳你的意见

    13、。你应该( )。A辞职,然后向外界公开你的反对意见B辞职,但不公开谈论你的反对意见C继续在项目中工作,但私下向媒体透露你的反对意见D继续在项目中工作,但私下把你的反对意见透露给其他相关公司(分数:1.00)A.B.C.D.15.关于实施整体变更控制,以下哪个说法是正确的?( )A整体变更控制只针对较大的变更,而不必针对较小的变更B整体变更控制要针对所有变更,无论大小C整体变更控制通常由变更控制委员会进行D整体变更控制只针对关于项目计划的变更请求,而不针对各种纠正措施建议(分数:1.00)A.B.C.D.16.项目执行组织的组织文化( )。A通常是相似的,会对项目实施产生影响B通常是独特的,会对

    14、项目实施产生影响C通常是相似的,不会对项目实施产生影响D通常是独特的,不会对项目实施产生影响(分数:1.00)A.B.C.D.17.在执行一个项目的过程中,你与承包商的一个工作人员成了朋友。他邀请你出钱人股一个新生意。这个生意对你有较大的吸引力。你知道这个生意与你所在公司的业务没有冲突,也不需要你投入多少精力。你应该( )。A出钱入股,并且不让所在公司知道B征得所在公司同意后出钱人股C出钱入股,然后告诉所在公司D为防止利益矛盾,谢绝朋友的邀请(分数:1.00)A.B.C.D.18.在合同绩效评审过程中,审查人员发现卖方未按合同提交一项可交付成果设备操作培训。合同规定,卖方在设备交货后,必须为买

    15、方人员提供 8 小时的操作培训。你应该( )。A让合同管理员终止合同 B与卖方商谈合同变更C扣留合同进度款直到卖方提供此项服务 D与卖方一起解决问题(分数:1.00)A.B.C.D.19.As a project manager, the most important activity to ensure customer and stakeholder satisfaction is _ . A) documenting the performance measurements B) reporting changes and updating the project plan and ot

    16、her project documents where appropriate C) reporting project status timely and regularly D) documenting the requirements(分数:1.00)A.B.C.D.20.The probability of failure for a project element is often called exposure to risk,or risk exposureThis exposure may be mitigated by taking measure to avoid a pa

    17、rticular approach or use of specific technologiesWhen the risk exposure cannot be reduced through selection of another alternative,the project manager should_ A) conduct further studies and analysis until a more attractive alternative is found B) disregard the exposure to risk because nothing can be

    18、 done C) not performs the activities with risk exposure and save the money which would have been spent on them D) establish a contingency plan to overcome any adverse activitywhich may include a contingency allowance(分数:1.00)A.B.C.D.21.项目团队中的一个重要成员辞职了。他掌握项目所必需的某种专门技术。没有这个技术,就无法完成项目的一个可交付成果。项目团队内没有其他

    19、人掌握该项专门技术。项目经理的唯一选择就是尽快从外部的一个咨询公司获得相关的专门技术服务。为此,项目经理应该( )。A直接从他自己喜欢的咨询公司获取服务B采用竞争性招标的方式选择一家咨询公司C遵守执行组织关于使用外部服务的规定 D请管理层推荐一家咨询公司(分数:1.00)A.B.C.D.22.应该在项目的哪个阶段识别干系人?( )A启动 B规划 C执行 D监控(分数:1.00)A.B.C.D.23.Project team members are drawn from all available sources, both internal and external. When the pro

    20、ject management team is able to influence or direct staff assignments, characteristics to consider include all of the following EXCEPT _ . A) availability B) political philosophy C) ability D) experience(分数:1.00)A.B.C.D.24.以下所有都是项目管理过程组的特点,除了( )。A项目管理过程组之间以它们所产生的成果相互联系B一个过程的输出会成为另一过程的输入或成为项目的可交付成果C任

    21、何一个项目都需要所有过程组,而且过程组之间的所有相互作用都会在所有项目上发生D当项目划分为阶段时,每个过程组都要在每一阶段中重复进行(分数:1.00)A.B.C.D.25.某个跨部门的开发项目,采用矩阵型组织结构。一个财务人员被分配到了项目上,从事项目的成本管理工作。项目经理在检查他的工作时发现,他没有严格地按照项目的成本管理计划行事。项目经理找他谈话时,他表现出了不接受项目经理的指挥的态度,并且说他是在为公司的财务部经理工作,只向财务部经理负责。谁对解决这个问题负主要责任?( )A项目经理 B该财务人员 C高级管理层 D财务部经理(分数:1.00)A.B.C.D.26.项目经理与项目管理团队

    22、一起编制了风险应对计划,并据此更新了风险登记册。在进入风险监控过程之前,他们可能还需要做什么?( )A对风险进行优先级排序 B确定项目的总体风险级别C识别次生风险 D规划风险应对(分数:1.00)A.B.C.D.27.为有效地实施项目质量控制,项目团队应当了解以下术语之间的差异,除了( )。A普通原因与随机原因 B预防与检查C属性抽样与变量抽样 D公差与控制界限(分数:1.00)A.B.C.D.28.以下哪个不是定义活动过程的输出?( )A活动清单 B活动属性 C活动顺序 D里程碑清单(分数:1.00)A.B.C.D.29.在项目收尾阶段,项目管理团队编制了项目最终的绩效报告,显示项目成本没有

    23、超过预算,工期也没有拖延,而且项目产品的功能还比计划增加了 2 项。在专门开展的客户满意度调查中,客户表示对项目很满意。从项目成功的角度讲,这意味着什么?( )A项目很成功,因为实现并超过了原定目标B项目不成功,因为项目镀金了C项目不成功,因为客户本来应该为额外的功能付款D项目很成功,因为成本和工期都未超出计划的要求(分数:1.00)A.B.C.D.30.Jake purchases a piece of equipment in March, asking to have it be delivered in ten days. Since it is past mid-month, Jak

    24、e knows the debate will not invoice him for approximately 45 days. How should he record this expenditure in his monthly management accruals vs. budget reports for March?A) Include the cost of the equipment because it is a known, committed expense in March.B) Do not include the cost of the equipment

    25、because it will not be delivered in March.C) Recognize the expense in May when the invoice arrives.D) Recognize the expense when the invoice is processed in June.(分数:1.00)A.B.C.D.31.项目的控制图显示,最后 10 个部件的尺寸全部超过控制上限。项目经理应该怎么做?( )A为偏差寻找非随机原因 B对这些部件进行返工C立即停产 D按 ISO9000 标准进行过程改进(分数:1.00)A.B.C.D.32.You have

    26、 to finish a project with in 2 weeks and your lead developer had to take 1 week leave due to personal emergency. Another project manager has agreed to loan the service of his lead developer for 1 week. You are taking his help and completing the project. This case is an example of_(Choose the best an

    27、swer). A) fast tracking B) crashing C) risk management D) resource leveling(分数:1.00)A.B.C.D.33.项目经理往往要运用授权,来充分发挥团队成员的作用,并保证项目成功完成。关于授权,以下哪个说法是不正确的?( )A授权不能减轻项目经理对该工作的责任 B应该授权技术专家来发布技术文件C在项目经理没空时,应该授权助手去颁发奖励D应该基于目标来授权,而不是基于程序来授权(分数:1.00)A.B.C.D.34.In order to speed up a project,you made a decision to

    28、 fast-track a phase currently performed with five team members and another one which was planned to begin in four weeks time with another five team membersWhich of the following activities should you do first? A) Make sure that all exit criteria of the consecutive phase have been met to ensure the f

    29、low of communications in a team situation which is more complex by a factor of 2 B) Make sure that all entry criteria of the previous phase have been met by planning and performing a phase gate meeting to assess technical aptness C) Make sure that all exit criteria of the previous phase have been me

    30、t by planning and performing a phase gate meeting to assess technical performance D) Restructure your team and delegate tasks in order to ensure the flow of conmunications in a team situation which is more complex by a factor of 4.5(分数:1.00)A.B.C.D.35.All of the following are tools for scope verific

    31、ation EXCEPT _.A) product reviewB) auditC) walk throughD) sensitivity analysis(分数:1.00)A.B.C.D.36.A project has the following characteristics: payback of $2,000, profit of $1,000, project cost of $800, life cycle cost of $1,200. What is the benefit cost ratio of the project? A) 2.50. B) 1.25. C) 1.6

    32、7. D) 0.83. (分数:1.00)A.B.C.D.37.你们公司准备启动一个新项目。启动项目通常要考虑投资回收期、投资回报率、净现值等财务指标。在以下四个项目中,你们应该选择哪个项目?( )A项目 A,建设期为 2 年,净现值为 110 万美元B项目 B,建设期为 1 年,净现值为 100 万美元C项目 C,投资回收期为 1 年,净现值为 95 万美元D项目 D,投资回收期为 8 个月,净现值为 94 万美元(分数:1.00)A.B.C.D.38.If the project was supposed to have $1000 worth of work accomplished,

    33、but only completed $850 worth of work, what is the Scheduled Variance?A) $150.B) $1500.C) Cannot calculate from the information provided.D) -$150.(分数:1.00)A.B.C.D.39.If you were crashing a project, you would focus attention on _.A) all non-critical tasksB) only those on the critical path without con

    34、cern for costC) accelerating performance by minimizing costD) the critical task with the least cost first(分数:1.00)A.B.C.D.40.The primary driver behind the demand for continual quality improvement is _ . A) an increase in the number of the projects being worked B) widespread public interest in govern

    35、ment cost improvement reports C) the prevalence of media reports on quality circles and other quality improvement D) the need to reduce the cost and ensure the performance of products(分数:1.00)A.B.C.D.41.应该在项目的哪个阶段识别干系人?( )A启动 B规划 C执行 D监控(分数:1.00)A.B.C.D.42.The linkages between project management pro

    36、cess groups are best described by: A) The work breakdown structure links process groups. B) Process groups are linked by their planned objectives-the summary objective of one often becomes the detailed action plan for another. C) Process groups are linked by the objectives they produce-the output of

    37、 one process often becomes an input to another process, or is a deliverable of the project. D) There are no significant links between discrete process groups.(分数:1.00)A.B.C.D.43.Your project team identified six related projects with major dependencies on your deliverables. Some of these projects hav

    38、e a very similar scope and may overlap with your deliverables. In Light of this, which of the following should you be MOST concerned about?A) Scope change control.B) Scope verification.C) Risk response planning.D) Communications planning.(分数:1.00)A.B.C.D.44.在整个项目过程中,获得客户对已完项目范围及其相应可交付成果的正式验收,属于下列哪个过

    39、程?( )A结束项目或阶段 B结束采购C实施质量控制 D核实范围(分数:1.00)A.B.C.D.45.In a project environment, functional managers are responsible for _.A) acting as a sounding board for clarification of critical issuesB) establishing administrative policiesC) outlining time, cost and performance constrainsD) identifying and develo

    40、ping mitigation strategies for areas of risk(分数:1.00)A.B.C.D.46.Team-building activities have all of the following characteristics EXCEPT: A) Some group activities, such as developing the WBS。can increase team cohesiveness when that planning activity is structured and facilitated well. B) Should onl

    41、y be considered after major conflicts within the project team, since they generally waste precious resource time and cause schedule delays. C) Are particularly valuable when team members operate virtually from remote locations, without the benefit of face-to-face contact. D) Can vary from a five-min

    42、ute agenda item in a status review meeting to an off-site, professionally facilitated experience designed to improve interpersonal relationships.(分数:1.00)A.B.C.D.47.A project manager is following her companys internal project procedures to finish a project. These procedures call for the completion o

    43、f lessons learned but do not describe who creates it. Who is involved in the creation of lessons learned? A) Project manager. B) Team. C) Management. D) Stakeholders.(分数:1.00)A.B.C.D.48.变更控制会是以下哪个过程的工具与技术?( )A监控项目工作 B控制范围C实施整体变更控制 D控制进度(分数:1.00)A.B.C.D.49.关键活动是指( )。A特别重要的活动 B时差为负值的活动C时差为正值的活动 D时差为零的

    44、活动(分数:1.00)A.B.C.D.50.以下哪个最好地描述了开展项目变更控制的目的?( )A确保所有变更都经过批准,确保只有经批准的变更才能纳入计划中B确保所有变更都经过变更控制委员会的审批,并在批准后纳入计划中C确保把项目变更控制在最少的范围内D确保只有最重要的干系人才能提出变更请求,并参与对变更请求的审批工作(分数:1.00)A.B.C.D.51.The project is not going well and many changes are being made. Which of the following should you do FIRST to gain control

    45、 of the project?A) Review the scope of work with the stakeholders.B) Create a new change form.C) Remind everyone of the change procedures.D) Ask management for help.A.B.C.D.52.一名项目经理被委任到正在执行的工程项目上,刚上任不久,他发现负责与客户沟通的玛丽经常抱怨客户对报告太挑剔了,经常要求她对报告返工。项目经理应该首先做什么?( )A检查沟通过程 B向客户了解不满和要求C告诉客户不要太挑剔 D让更能干的团队成员替代玛丽

    46、编写报告(分数:1.00)A.B.C.D.53.Life Cycle Costing is a term that is _.A) used when making decisions between alternativesB) employed principally by the governmentC) typically used in the construction industryD) A and B(分数:1.00)A.B.C.D.54.You are assigned as the project manager in a project with an aggressiv

    47、e scheduleDuring a recent meeting your team complained about the high pressure applied and the many hours of overwork timeWhat should you do first? A) Try to obtain additional budget and time B) Improve team communication and availability of high quality data on risksUse this information to enable y

    48、ou to make well-founded decisions earlier C) The problem might be the customer disturbing project rhythmKeep him on distance from the team D) Apply fast tracking to shorten project duration without additional work(分数:1.00)A.B.C.D.55.以下哪个关于项目生命周期的说法是正确的?( )A所有项目的项目生命周期都包括启动、规划、执行、监控和收尾等 5 个阶段B干系人的职责和

    49、作用,在整个项目生命周期中通常保持不变C随着项目接近完工,项目失败的可能性降低,负面风险的影响也降低D即便同一类项目,也可以有不同的项目生命周期阶段划分(分数:1.00)A.B.C.D.56.Cost of quality is the total cost of all efforts to achieve product/service quality,and includes all work to ensure conformance to requirementsAll of the following are costs that are incurred EXCEPT_ A) cost of poor quality B) opportunity cost C) external failure cost D) apprais


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