1、 Edition 1.0 2016-09 ISO/IEC 18598 INTERNATIONAL STANDARD Information technology Automated infrastructure management (AIM) systems Requirements, data exchange and applications ISO/IEC 18598:2016-09(en) THIS PUBLICATION IS COPYRIGHT PROTECTED Copyright 2016 ISO/IEC, Geneva, Switzerland All rights res
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11、uirements, data exchange and applications INTERNATIONAL ELECTROTECHNICAL COMMISSION ICS 35.200 ISBN 978-2-8322-3665-9 Warning! Make sure that you obtained this publication from an authorized distributor. 2 ISO/IEC 18598:2016 ISO/IEC 2016 CONTENTS FOREWORD . 4 INTRODUCTION . 5 1 Scope 6 2 Normative r
12、eferences. 6 3 Terms, definitions and abbreviations 6 3.1 Terms and definitions 6 3.2 Abbreviations 9 4 Conformance . 10 5 Automated infrastructure management (AIM) systems 10 5.1 Functional elements 10 5.2 System requirements . 10 5.3 Functional requirements 10 5.3.1 Documentation and maintenance o
13、f information within AIM software . 10 5.3.2 Management and usage of information within AIM software . 11 5.3.3 Integrity of information within AIM software . 11 5.4 Functional recommendations . 12 6 AIM solutions: business benefits 12 6.1 General . 12 6.2 Intrinsic benefits of stand-alone AIM syste
14、ms . 12 6.2.1 Accurate documentation . 12 6.2.2 Asset management 12 6.2.3 Capacity management 13 6.2.4 Change management . 13 6.2.5 Incident management . 13 6.3 Extrinsic benefits of AIM when linked with other business information and network management systems . 14 6.3.1 General . 14 6.3.2 IT-relat
15、ed systems . 14 6.3.3 Building management systems . 16 6.3.4 Data centre infrastructure management (DCIM) 17 6.3.5 Configuration management database (CMDB) applications . 18 7 AIM solutions: Data exchange framework . 19 7.1 General . 19 7.2 Data exchange format and protocols 19 7.3 Commands 19 7.4 C
16、ommon data model definition 21 7.4.1 General . 21 7.4.2 Element reference ID . 21 7.4.3 Element and attribute definitions 21 7.4.4 Containment rules and hierarchy 27 Annex A (informative) Hierarchy and containment rules 28 Annex B (informative) Field descriptions . 30 Annex C (normative) Implementat
17、ion requirements and recommendations 31 C.1 General . 31 C.2 Design 31 ISO/IEC 18598:2016 ISO/IEC 2016 3 C.3 Specification . 31 C.3.1 Business, operational and system requirements 31 C.3.2 Integration requirements for data exchange with other applications . 32 C.3.3 System test plan 32 C.4 Installat
18、ion 32 C.5 Operation 32 Annex D (informative) Optional lower level data exchange framework . 33 Bibliography . 34 Figure 1 Example of a helpdesk work flow integrated with an AIM system . 15 Figure 2 Relationship between AIM systems and CMDB applications . 19 Figure A.1 Spaces . 28 Figure A.2 Telecom
19、munications equipment . 28 Figure A.3 Work orders 29 Table 1 Work order management commands 20 Table 2 Asset management 20 Table 3 Alarms and events . 20 Table 4 Circuit tracing 20 Table 5 Attribute key 21 Table 6 Connectivity 22 Table 7 Premises/space . 22 Table 8 Furniture . 22 Table 9 Telecommuni
20、cations equipment 23 Table 10 Organizational Element 25 Table 11 Work Order 25 Table 12 Work Order Task . 26 Table 13 Event 26 Table 14 Alarm 26 Table B.1 AIM software fields . 30 Table D.1 Port level . 33 Table D.2 Port level work actions . 33 4 ISO/IEC 18598:2016 ISO/IEC 2016 INFORMATION TECHNOLOG
21、Y Automated infrastructure management (AIM) systems Requirements, data exchange and applications FOREWORD 1) ISO (the International Organization for Standardization) and IEC (the International Electrotechnical Commission) form the specialized system for worldwide standardization. National bodies tha
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30、e of, or reliance upon, this ISO/IEC publication or any other IEC, ISO or ISO/IEC publications. 8) Attention is drawn to the normative references cited in this publication. Use of the referenced publications is indispensable for the correct application of this publication. 9) Attention is drawn to t
31、he possibility that some of the elements of this ISO/IEC publication may be the subject of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights. International Standard ISO/IEC 18598 was prepared by subcommittee 25: Interconnection of information tech
32、nology equipment, of ISO/IEC joint technical committee 1: Information technology. This International Standard has been approved by vote of the member bodies, and the voting results may be obtained from the address given on the second title page. This publication has been drafted in accordance with t
33、he ISO/IEC Directives, Part 2. ISO/IEC 18598:2016 ISO/IEC 2016 5 INTRODUCTION This International Standard is intended for premises owners and facility managers, suppliers of AIM solutions, planners of network infrastructures, network operation managers, data centre operation managers, IT process man
34、agers, suppliers of management system software, software integrators. This International Standard is one of a number of documents prepared in support of International Standards and Technical Reports produced by ISO/IEC JTC 1/SC 25. 6 ISO/IEC 18598:2016 ISO/IEC 2016 INFORMATION TECHNOLOGY Automated i
35、nfrastructure management (AIM) systems Requirements, data exchange and applications 1 Scope This International Standard specifies the requirements and recommendations for the attributes of automated infrastructure management (AIM) systems. This International Standard explains how AIM systems can con
36、tribute to operational efficiency and deliver benefits to a) cabling infrastructure and connected device administration, b) facilities and IT management processes and systems, c) other networked management processes and systems (e.g. intelligent building systems), d) business information systems cov
37、ering asset tracking and asset management together with event notifications and alerts that assist with physical network security. This International Standard specifies a framework of requirements and recommendations for data exchange with other systems 2 Normative references The following documents
38、, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. There are no normative referen
39、ces in this document. 3 Terms, definitions and abbreviations 3.1 Terms and definitions For the purposes of this document, the following terms and definitions apply. 3.1.1 AIM-enabled port port which is able to automatically detect the insertion and removal of a cord and process that event as part of
40、 an automated infrastructure management system 3.1.2 AIM hardware combination of patch panels and controllers that are designed to automatically detect the insertion or removal of cords, to record connectivity information, and to exchange connectivity information with AIM software ISO/IEC 18598:2016
41、 ISO/IEC 2016 7 3.1.3 AIM system integrated hardware and software system that automatically detects the insertion or removal of cords, documents the cabling infrastructure including connected equipment enabling management of the infrastructure and data exchange with other systems 3.1.4 alarm event o
42、f sufficient importance to be highlighted within the AIM system 3.1.5 application programming interface API set of commands, functions and protocols that specify how software components should interact 3.1.6 basic connectivity configuration list of information including, but not restricted to, numbe
43、r and type of ports, number of slots, expansion cards, MAC and IP address 3.1.7 business information system system that is used to analyse and facilitate strategic and operational activities for an organization 3.1.8 building management system BMS computer-based control system installed in a buildin
44、g that controls and monitors mechanical and electrical equipment such as heating, ventilation and air-conditioning (HVAC), power systems and access control systems 3.1.9 cabling connectivity information combination of connection information automatically detected by AIM and additional cabling infras
45、tructure information from various sources 3.1.10 cabling infrastructure cables, connecting hardware, panels and other closures, cabinets, frames, racks together with pathways and spaces providing their accommodation 3.1.11 circuit series of electromagnetically connected components or devices 3.1.12
46、closure fixture or fitting of either open or closed construction intended to contain connecting hardware SOURCE: ISO/IEC 14763-2:2012, 3.1.11 3.1.13 command defined method which either provides data or performs an internal operation within an AIM system based on a request 8 ISO/IEC 18598:2016 ISO/IE
47、C 2016 Note 1 to entry: A command may contain zero or more parameters. 3.1.14 configuration management database repository of information related to all the components of an information system 3.1.15 connecting hardware device or combination of devices used to connect cables or cable elements SOURCE
48、: ISO/IEC 11801:2002, 3.1.17, modified 3.1.16 connection information record of an event generated by the insertion or removal of a connector at an AIM-enabled port 3.1.17 cord cable, cable unit or cable element with a minimum of one termination SOURCE: ISO/IEC 11801:2002, 3.1.20 3.1.18 data value or
49、 set of values that describes information within an AIM system 3.1.19 data exchange ability of an AIM system and other systems to work together reliably 3.1.20 discoverable equipment equipment with a network address Note 1 to entry: Discoverable equipment could be treated as non-discoverable equipment according to end user choice. 3.1.21 end device equipment that is either the source or the destination of a message on a networked system 3.1.22 event change in state
