1、 Reference number ISO 11863:2011(E) ISO 2011INTERNATIONAL STANDARD ISO 11863 First edition 2011-07-01 Buildings and building-related facilities Functional and user requirements and performance Tools for assessment and comparison Btiments et biens immobiliers associs Exigences fonctionnelles, exigenc
2、es de lutilisateur et performances Outils pour lvaluation et la comparaison ISO 11863:2011(E) COPYRIGHT PROTECTED DOCUMENT ISO 2011 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, includ
3、ing photocopying and microfilm, without permission in writing from either ISO at the address below or ISOs member body in the country of the requester. ISO copyright office Case postale 56 CH-1211 Geneva 20 Tel. + 41 22 749 01 11 Fax + 41 22 749 09 47 E-mail copyrightiso.org Web www.iso.org Publishe
4、d in Switzerland ii ISO 2011 All rights reservedISO 11863:2011(E) ISO 2011 All rights reserved iiiContents Page Foreword iv 1 Scope1 2 Normative references1 3 Terms and definitions .1 4 How to determine levels of functional performance requirements and levels of serviceability5 4.1 Requirements for
5、functional performance5 4.2 Serviceability .6 4.3 Number of statements and of levels in a scale 6 4.4 Calibration and normalization of scales .7 4.5 Complex topics with multiple functions .7 4.6 Relative importance of requirements 7 4.7 Threshold or critical level.7 4.8 Main and variant requirement
6、profiles 8 4.9 Generic profiles of demand8 4.10 Calibration of scales .9 4.11 Gap analysis Comparing demand and supply.9 4.12 Applicability in different cultures 9 4.13 Consistency and replicability of responses .9 4.14 Application during the whole life of a facility.10 4.15 Inclusion in the buildin
7、g information mode (BIM) .10 Annex A (informative) Concepts of functionality and serviceability .11 Annex B (informative) Principle of calibration for scales .13 Annex C (informative) Example of scales.14 Annex D (informative) Comparison and matching of profiles17 Annex E (informative) Terms used fo
8、r functionality and serviceability 21 Bibliography23 ISO 11863:2011(E) iv ISO 2011 All rights reservedForeword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normall
9、y carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the
10、work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of technical committees is to prepare In
11、ternational Standards. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of
12、 the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. ISO 11863 was prepared by Technical Committee ISO/TC 59, Buildings and civil engineering works, Subcommittee SC 3, Functional/user requirements and per
13、formance in building construction. INTERNATIONAL STANDARD ISO 11863:2011(E) ISO 2011 All rights reserved 1Buildings and building-related facilities Functional and user requirements and performance Tools for assessment and comparison 1 Scope This International Standard specifies how to determine func
14、tional performance requirements (demand) for buildings and building-related facilities, and how to check the capability of buildings and facilities to meet identified requirements (supply). It specifies how to determine the relative importance of each requirement, establish thresholds for capability
15、, and evaluate the significance of differences between what is required and actual capabilities. This International Standard is applicable to any size or scope of assets of buildings and building-related facilities, e.g. to a portfolio of assets at a single site or multiple sites, to assets of a sin
16、gle small building, and to any constituent system, sub-system, component or element thereof. It is applicable to a range of roles, from owners and managers to occupants, tenants, or other users or stakeholders. It is applicable to any asset type within the field of buildings and civil engineering wo
17、rks, including certain public works, equipment and materiel. It is particularly useful for entities having control or occupancy of a portfolio of such assets. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only
18、the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. ISO 6707-1, Building and civil engineering Vocabulary Part 1: General terms ISO 15686-10, Buildings and constructed assets Service life planning Part 10: When to asses
19、s functional performance 3 Terms and definitions For the purposes of this document, the terms and definitions given in ISO 6707-1 and the following apply. 3.1 aspect functionality or serviceability part or set of parts of the functionality (3.15) or serviceability (3.28) of an asset (3.2), building
20、or building-related facility (3.10) NOTE An aspect usually encompasses multiple topics (3.33) of functionality or serviceability. 3.2 asset building or building-related facility whole building or structure or unit of construction works, or a system or component or part thereof ISO 11863:2011(E) 2 IS
21、O 2011 All rights reserved3.3 behaviour in service manner in which an asset (building or building related facility) (3.2) actually functions in its intended place and use 3.4 calibrate set the proper intervals between marks or levels (3.17) (3.18) (3.19) of a scale (3.26) (as a measuring instrument)
22、 3.5 calibration act of marking the scale (3.26) of a measuring instrument used to determine the proper separation between marks or levels (3.17) (3.18) (3.19) 3.6 capability measure of ability to perform and support a function (3.12) 3.7 critical level of functionality level (3.17) (3.18) (3.19) at
23、 which resources necessary for work or other functions (3.12) are essential or critical 3.8 demand of a facility requirement for functionality (3.15) 3.9 demand scale scale (3.26) for use in determining the level of functionality (3.17) of a facility (3.10) on one topic (3.33) of functional performa
24、nce (3.13) 3.10 facility physical setting used to serve a specific purpose NOTE 1 A facility can be part of a building, or a whole building, or more than one building, and can include related constructions (such as roads and walkways), which, taken as a whole, serve a specific function. NOTE 2 The t
25、erm encompasses both the physical object(s) and its (their) use. 3.11 feature element or attribute of a facility (3.10) which indicates an aspect of its serviceability (3.28) 3.12 function purpose or activity of users (3.34) and other stakeholders (3.29) for which an asset (3.2) or a facility (3.10)
26、 is designed, used, or required to be used 3.13 functional performance of a facility performance (3.20) of a facility (3.10) to support required function(s) (3.12) under specified use conditions NOTE See also performance of a facility (3.20). ISO 11863:2011(E) ISO 2011 All rights reserved 33.14 func
27、tional performance requirement type and level of functional performance (3.13) which is required by stakeholders of a facility (3.10), building or other constructed asset (3.2), or of an assembly, component or product thereof, or of a movable asset, for a specific activity or function (3.12) 3.15 fu
28、nctionality suitability or usefulness for a specific purpose or activity 3.16 gap difference between the level of functionality (3.17) (or other attribute) which is required and the level of serviceability (3.19) (capability) which is or will be provided 3.17 level of functionality number indicating
29、 the relative functionality (3.15) for a group of users (3.34) or other stakeholders (3.29) for one topic (3.33) on a predetermined demand scale (3.9) from the level of the least functionality (3.15) to the level of the most functionality (3.15) NOTE Level of functionality can be the consequence of
30、several distinct functions (3.12) required to act in combination. EXAMPLE Scale of integers from 0 to 9. 3.18 level of performance number indicating the relative performance (3.20) required or provided for one topic on a predetermined scale (3.26) ranging from the level of the least performance (3.2
31、0) to the level of the most performance (3.20) NOTE Level of performance can be the consequence of several distinct performances behaviours in service (3.3), of which one can be functional performance (3.13), which act in combination. EXAMPLE Scale of integers from 0 to 9. 3.19 level of serviceabili
32、ty number indicating the relative capability of a facility (3.10) for a group of users (3.34) or other stakeholders (3.29) for one topic (3.33) on a predetermined supply scale (3.31) from the level of the least serviceability (3.28) to the most serviceability (3.28) NOTE Level of serviceability can
33、be the consequence of several physical features (3.11) acting in combination. EXAMPLE Scale of integers from 0 to 9. 3.20 performance of a facility behaviour in service (3.3) of a facility (3.10) for a specified use NOTE The scope of this performance is of the facility (3.10) as a system, including
34、its subsystems, components and materials, and their interactions, such as those of an acoustical, hydro-thermal, or economic nature, and the relative importance (3.25) of each performance requirement (3.21). 3.21 performance requirement of a facility performance (3.20) demanded or expected of a faci
35、lity (3.10) for a specified use NOTE Adapted from ISO 6707-1:2004, definition 9.1.16. ISO 11863:2011(E) 4 ISO 2011 All rights reserved3.22 profile of a facility list of the levels of functionality (3.17) required by stakeholders (3.29) for a facility (3.10), or of the levels of serviceability (3.19)
36、 provided by a facility, with respect to various topics (3.33) 3.23 rater individual who conducts the rating (3.24) of a facility (3.10), or of the design of a facility, to determine its profile (3.22) of serviceability (3.28) 3.24 rating process of determining the serviceability (3.28) of a constru
37、cted asset (3.2), or of an asset which has been designed but not yet built 3.25 relative importance importance of any one topic (3.33) of functionality (3.15) for the operations or mission of the users (3.34) 3.26 scale single set of statements, in which intervals between statements, from the most t
38、o the least, are calibrated according to scalar rules NOTE When people are asked to select one of the statements in a scale as most closely describing the level of functionality (3.17) required, or as best describing the physical features present in a facility, the scale in effect functions as a mul
39、tiple choice questionnaire. 3.27 service life period of time after installation during which a facility (3.10) or its component parts meet(s) or exceed(s) the performance requirements (3.21) NOTE Adapted from ISO 6707-1:2004, definition 9.3.84. 3.28 serviceability capability (3.6) of a facility (3.1
40、0), building or other constructed asset (3.2), or of an assembly, component or product thereof, or of a movable asset, to support the function(s) (3.12) for which it is designed, used, or required to be used NOTE Adapted from ISO 6707-1:2004, definitions 9.1.11 (capability) and 9.3.05 (serviceabilit
41、y). 3.29 stakeholder person or entity with an interest in, or concern about, a facility (3.10) NOTE The interest can include a financial interest, and can be continuing or temporary, as of a visitor. 3.30 suitability of a facility appropriateness for supporting the functions (3.12) or activities of
42、users (3.34) or stakeholders (3.29) 3.31 supply scale scale (3.26) for use in determining the level of serviceability (3.19) of a facility on one topic (3.33) of capability (3.6) ISO 11863:2011(E) ISO 2011 All rights reserved 53.32 threshold level number indicating the level of functionality (3.17)
43、which, if not provided, would significantly or completely impair the ability of users (3.34) to carry out their intended activities or operations 3.33 topic single attribute of a facility (3.10) for which level of functionality (3.17), level of serviceability (3.19), threshold level (3.32) and relat
44、ive importance (3.25) can be determined 3.34 user organization, person, animal or object which uses, or is intended to use, a building or other construction works NOTE 1 Includes any person or entity who uses a facility (3.10), whether as occupant, visitor, member of the public, or other stakeholder
45、 (3.29). NOTE 2 Adapted from ISO 6707-1 2004, definition 8.1. 3.35 whole life period of time commencing with the process of definition of need, before a project is explicitly launched, continuing through the process of acquisition and including the end of life period, decommissioning, deconstruction
46、 or disposal NOTE 1 Whole life cycle includes all factors considered in whole life costing. NOTE 2 Life cycle is less inclusive. It is the period of time from completion of construction or from a selected date to the end of life of the asset (3.2), including the end of life period, decommissioning,
47、deconstruction or disposal, or to termination of a period of analysis. 4 How to determine levels of functional performance requirements and levels of serviceability 4.1 Requirements for functional performance The requirement for each topic (or aspect) of functionality of an asset building or buildin
48、g-related facility shall incorporate either one specific function or several specific functions which act in combination for that topic. Each such requirement shall be expressed as a level of demand. The level of demand for each function shall be identified using a demand scale. Typically, the level
49、 of demand is a minimum level. If the level of demand is a maximum value, that shall be so indicated, as an exception. Each demand scale shall contain a set of statements of functional performance requirements, one statement for each level from the lowest requirement to the highest requirement and one statement for “no requirement” or “shall not have” (which shall be level 0). Demand scales for any functional type (category) of building or building-related facility shall be written in language (te
