1、 IEEE Standard Adoption of ISO/IEC 90003:2014, Software EngineeringGuidelines for the Application of ISO 9001:2008 to Computer Software Sponsored by the Software and Systems Engineering Standards Committee IEEE 3 Park Avenue New York, NY 10016-5997 USA IEEE Computer Society IEEE Std 90003-2015IEEE S
2、td 90003-2015 IEEE Standard Adoption of ISO/IEC 90003:2014, Software EngineeringGuidelines for the Application of ISO 9001:2008 to Computer Software Sponsor Software and Systems Engineering Standards Committee of the IEEE Computer Society Approved 3 September 2015 IEEE-SA Standards Board Abstract: T
3、his International Standard provides guidance for organizations in the application of ISO 9001:2008 to the acquisition, supply, development, operation, and maintenance of computer software and related support services. It does not add to or otherwise change the requirements of ISO 9001:2008. Keywords
4、: 9001, adoption, computer software, IEEE 90003, quality management The Institute of Electrical and Electronics Engineers, Inc. 3 Park Avenue, New York, NY 10016-5997, USA Copyright 2015 by The Institute of Electrical and Electronics Engineers, Inc. All rights reserved. Published 28 September 2015.
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33、ights, and the risk of infringement of such rights, is entirely their own responsibility. Further information may be obtained from the IEEE Standards Association. Copyright 2015 IEEE. All rights reserved. viParticipants At the time this IEEE adoption was approved, the Life Cycle Processes Working Gr
34、oup had the following membership: Annette Reilly, IEEE Liaison to ISO/IEC JTC 1/SC 7 James W Moore, Editor The following members of the individual balloting committee voted on this adoption. Balloters may have voted for approval, disapproval, or abstention. Robert Aiello Johann Amsenga Angela Anusze
35、wski Bakul Banerjee John Bell Pieter Botman Susan Burgess Juan Carreon Sue Carroll Suresh Channarasappa Keith Chow S Claassen Paul Croll Geoffrey Darnton Ronald Dean Teresa Doran Sourav Dutta Andrew Fieldsend David Friscia David Fuschi Gregg Giesler Randall Groves John Harauz Werner Hoelzl Bernard H
36、omes Noriyuki Ikeuchi Atsushi Ito Mark Jaeger Ronald Jarrett Cheryl Jones Adri Jovin Piotr Karocki Yuri Khersonsky Thomas Kurihara Dewitt Latimer Michael Lauxman David Leciston Claire Lohr William Lumpkins Edward Mccall James W. Moore Michael Newman Olileanya Ogbonna Mark Paulk Iulian Profir Annette
37、 Reilly Robert Robinson Garry Roedler Terence Rout Ganesh Ram Santhanam Bartien Sayogo Robert Schaaf Hans Schaefer Maud Schlich Carl Singer Michael Smith Kendall Southwick Luca Spotorno Friedrich Stallinger John Standen Thomas Starai Eugene Stoudenmire Walter Struppler Gerald Stueve Marcy Stutzman T
38、homas Tullia Vincent Tume John Vergis David Walden Michael Waterman Jian Yu Oren Yuen Shuhui Zhang Daidi Zhong When the IEEE-SA Standards Board approved this adoption on 3 September 2015, it had the following membership: John D. Kulick, Chair Jon Walter Rosdahl, Vice Chair Richard H. Hulett, Past Ch
39、air Konstantinos Karachalios, Secretary Masayuki Ariyoshi Ted Burse Stephen Dukes Jean-Philippe Faure J. Travis Griffith Gary Hoffman Michael Janezic Joseph L. Koepfinger* David J. Law Hung Ling Andrew Myles T. W. Olsen Glenn Parsons Ronald C. Petersen Annette D. Reilly Stephen J. Shellhammer Adrian
40、 P. Stephens Yatin Trivedi Phillip Winston Don Wright Yu Yuan Daidi Zhong *Member Emeritus Copyright 2015 IEEE. All rights reserved. 1IEEE Standard Adoption of ISO/IEC 90003:2014, Software EngineeringGuidelines for the Application of ISO 9001:2008 to Computer Software IMPORTANT NOTICE: IEEE Standard
41、s documents are not intended to ensure safety, security, health, or environmental protection, or ensure against interference with or from other devices or networks. Implementers of IEEE Standards documents are responsible for determining and complying with all appropriate safety, security, environme
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43、eading “Important Notice” or “Important Notices and Disclaimers Concerning IEEE Documents.” They can also be obtained on request from IEEE or viewed at http:/standards.ieee.org/IPR/disclaimers.html. Software engineering Guidelines for the application of ISO 9001:2008 to computer softwareIngnierie du
44、 logiciel Lignes directrices pour lapplication de lISO 9001:2008 aux logiciels informatiques ISO/IEC 2014INTERNATIONAL STANDARDISO/IEC90003Second edition2014-12-15Reference numberISO/IEC 90003:2014(E)ISO/IEC 90003:2014(E)ii ISO/IEC 2014 All rights reservedCOPYRIGHT PROTECTED DOCUMENT ISO/IEC 2014 wx
45、 stss trTel. + 41 22 749 01 11 vsttyvrvy 7Web www.iso.orgISO/IEC 90003:2014(E) ISO/IEC 2014 All rights reserved iiiContents Foreword ivIntroduction v1 Scope .1ss .1st .12 Normative references 23 Terms and deinitions .24 Quality management system 5vs .5vt x5 Management responsibility 8ws 85.2 Customer focus .9wu 9wv 9ww 10wx 116 Resource managemen