1、UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL UL 827 Central-Station Alarm ServicesUL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM ULUL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER
2、 REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL UL Standard for Safety for Central-Station Alarm Services, UL 827 Eighth Edition, Dated October 29, 2014 Summary of Topics This revision of ANSI/UL 827 is being issued to remove effective dates. Effective dates are determined and communicated
3、by third party certication organizations. No changes in requirements have been made. Text that has been changed in any manner or impacted by ULs electronic publishing system is marked with a vertical line in the margin. All rights reserved. No part of this publication may be reproduced, stored in a
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5、 merchantability or tness for any purpose. In no event will UL be liable for any special, incidental, consequential, indirect or similar damages, including loss of prots, lost savings, loss of data, or any other damages arising out of the use of or the inability to use this Standard, even if UL or a
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7、, and hold UL harmless from and against any loss, expense, liability, damage, claim, or judgment (including reasonable attorneys fees) resulting from any error or deviation introduced while purchaser is storing an electronic Standard on the purchasers computer system. APRIL 2, 2015 UL 827 tr1UL COPY
8、RIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL APRIL 2, 2015 UL 827 tr2 No Text on This PageUL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL OCTOBER 29, 2014 (Title Page Reprinted: April 2,
9、 2015) 1 UL 827 Standard for Central-Station Alarm Services First Edition September, 1971 Second Edition October, 1972 Third Edition October, 1977 Fourth Edition January, 1982 Fifth Edition August, 1993 Sixth Edition October, 1996 Seventh Edition June, 2008 Eighth Edition October 29, 2014 This ANSI/
10、UL Standard for Safety consists of the Eighth Edition including revisions through April 2, 2015. The most recent designation of ANSI/UL 827 as an American National Standard (ANSI) occurred on October 27, 2014. ANSI approval for a standard does not include the Cover Page, Transmittal Pages, Title Pag
11、e, or effective date information. Comments or proposals for revisions on any part of the Standard may be submitted to UL at any time. Proposals should be submitted via a Proposal Request in ULs On-Line Collaborative Standards Development System (CSDS) at http:/. ULs Standards for Safety are copyrigh
12、ted by UL. Neither a printed nor electronic copy of a Standard should be altered in any way. All of ULs Standards and all copyrights, ownerships, and rights regarding those Standards shall remain the sole and exclusive property of UL. COPYRIGHT 2015 UNDERWRITERS LABORATORIES INC. ANSI/UL 827-2014UL
13、COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 2 No Text on This PageUL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL CONTENTS I
14、NTRODUCTION 1 Scope .7 2 Components 9 3 Units of Measurement .9 4 Undated References 9 5 Glossary .9 5.1 General .9 5.2 Denitions common to burglar- and re-alarm systems .10 5.3 Denitions common to burglar-alarm .16 5.4 Denitions common to re-alarm 17 5.5 Denitions common to residential monitoring s
15、tations 17 FACILITIES AND EQUIPMENT 6 Building Construction Requirements 18 7 Physical Protection .20 8 Fire Protection .22 8.1 Portable re extinguishers 22 8.2 Fire suppression system .24 8.3 Water sheds 24 8.4 Repeater station re protection 24 8.5 Automatic re-alarm system 24 9 Standby Lighting .2
16、5 10 Clocks .25 11 Power Supply 26 11.1 General .26 11.2 Installation .27 11.3 Source 27 11.4 Primary power supply .27 11.5 Secondary power supply 27 11.6 Continuity of power supply 28 11.7 Storage batteries .29 11.8 Overcurrent protection for external batteries .29 11.9 Charging method .30 11.10 Tr
17、ickle- or oat-charged batteries .30 11.11 Battery chargers and DC power supplies .31 11.12 Stationary, engine-driven generators .31 11.13 Security 32 11.14 Uninterruptible power supply (UPS) units .34 11.15 Uninterruptible battery supply (UBS) units 35 11.16 Electrical transient protection .36 12 Co
18、mmunication Infrastructure 36 12.1 General .36 12.2 Underground entrance 37 12.3 Overhead entrance .38 12.4 Conductors inside the building .38 12.5 Antenna cable .39 12.6 Communication equipment 41 12.7 Disruption of communications 41 OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 3UL COPY
19、RIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL 13 Subsidiary Stations .41 14 Remote Signal Management Center 44 15 Equipment .46 16 Receiver Units 47 16.1 Direct-wire burglar-alarm systems 47 16.2 Code (McCulloh) transmitter systems .47 16.3 Multi
20、plex systems 49 16.4 Digital alarm radio system (DARS) .50 16.5 One way radio alarm system (OWRAS) .51 16.6 Two-way radio alarm system (TWRAS) .53 16.7 Digital alarm communicator system units 53 16.8 Other transmission technologies .55 17 Alarm Monitoring Automation Systems 55 17.1 General .55 17.2
21、Automation installation software 56 17.3 Automation system equipment .56 17.4 Monitoring automation system performance .57 17.5 Monitoring equivalent weight (MEW) calculation 57 17.6 Minimum MEW factor requirements .59 17.7 Numbers of computer systems required .63 17.8 Redundant site options .64 17.
22、9 Site specic data sheets 65 17.10 Back-up data storage system .66 17.11 Spare parts .66 17.12 Connections to the computer system 67 17.13 Printer-less environment .70 17.14 Performance 71 FIRE-ALARM SERVICES 18 Type of Service .72 19 Central-Station Operation 72 20 Personnel (Operators and Runners)
23、 .73 21 Runners Equipment 74 22 Communications with Runners .74 23 Retransmission .74 24 Records .75 25 Maintenance and Service 76 25.1 Contracts and agreements 76 25.2 Alarm, supervisory, and trouble signals .77 25.3 Signals from systems other than central-station re-alarm systems .77 25.4 Disrupti
24、on of communications 78 26 Testing and Inspection 78 27 Protected Premises Control and Transmitter Units 78 BURGLAR-ALARM SERVICES 28 Central-Station Operation 78 29 Personnel (Operators and Runners) .79 30 Runners Equipment 80 31 Communication with Runners 80 32 Retransmission .80 33 Burglar-Alarm
25、Protected Premises Control Units 81 APRIL 2, 2015 CENTRAL-STATION ALARM SERVICES - UL 827 4UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL 33.1 General .81 33.2 Direct-wire, burglar-alarm subscriber control units 81 33.3 Code (McCulloh) tran
26、smitter burglar-alarm systems subscriber control units .81 33.4 Multiplex burglar-alarm systems subscriber control unit .81 33.5 Digital alarm communicator transmitter (DACT) subscriber control unit 81 33.6 Radio (RF) systems subscribers control unit 82 34 Burglar-Alarm Protection Service .82 34.1 A
27、larm response time 82 34.2 Signal transmission methods for burglar-alarm systems .83 34.3 Line security .85 35 Openings and Closing .85 35.1 General .85 35.2 Openings and closing without a schedule .86 35.3 Openings and closing with a schedule 86 35.4 Unscheduled opening .87 35.5 Control unit progra
28、mming .87 36 Closing and Malfunctions During Closing 88 37 Alarms and Unauthorized Openings .88 37.1 Alarm investigation .88 37.2 Alarm verication .90 37.3 Investigation of a compromise attempt 92 37.4 Investigation of a missing check-in signal .92 37.5 Alarm response overruns 93 37.6 Unwanted alarm
29、s .93 37.7 Signals from systems other than central-station burglar-alarm systems .94 37.8 Disruption of communication .94 38 Identication of Subscribers 94 39 Handling of Subscribers Keys 95 39.1 General .95 39.2 Key vaults .95 40 Records .95 41 Maintenance and Service 97 41.1 Contracts and agreemen
30、ts 97 41.2 Repairs .97 42 Power Failure 98 RESIDENTIAL MONITORING STATION 43 Residential Monitoring Station Operation 98 44 Personnel (Operators) .99 45 Signal Processing .99 46 Retransmission 100 47 Disruption of Communication 100 48 Records 100 TEMPORARY OPERATING CENTERS 49 Temporary Operating Ce
31、nters .101 COMMUNICATION DISRUPTIONS 50 Reaction to Communications Disruptions .102 50.1 Disruption of Communication with Public Safety Organizations 102 OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 5UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT
32、PERMISSION FROM UL 50.2 Disruption of a communication channel 103 APPENDIX A Standards for ComponentsA1 APPENDIX B INFORMATIVE INTRODUCTION OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 6UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FRO
33、M UL INTRODUCTION 1 Scope 1.1 These requirements apply to: a) Central stations providing watchman, re-alarm, and supervisory services as described in the National Fire Alarm and Signaling Code, NFPA 72; b) Central-station burglar-alarm systems intended and specically designated for burglary protecti
34、on use at mercantile and banking premises, on mercantile safes and vaults, and on bank safes and vaults; c) Residential monitoring stations monitoring residential alarm systems; d) Redundant sites; and e) Remote signal management centers. 1.2 These requirements apply to monitoring stations that are
35、intended to be located in buildings constructed in accordance with building codes, such as the Building Officials and Code Administrators (BOCA) National Building Code, the International Building Code, the Standard Building Code, and the Uniform Building Code. 1.3 The central-station burglar- and re
36、-alarm or residential alarm systems covered by these requirements are systems in which the operation of electrical protection circuits and devices are signaled automatically to, recorded in, and supervised from a central-station or residential monitoring station having trained operators on duty at a
37、ll times. 1.4 Requirements covering the construction and operation of burglar-alarm units used in the burglar-alarm systems covered by this Standard are contained in the Standard for Central-Station Burglar-Alarm Units, UL 1610, and the Standard for Digital Alarm Communicator System Units, UL 1635.
38、1.5 Burglar-alarm protective devices installed on individual properties are classied as to the extent of protection at each location. Requirements covering installation and classication (of extent) of alarm protective equipment at individual locations are contained in the Standard for Installation a
39、nd Classication of Burglar and Holdup Alarm Systems, UL 681. 1.6 Burglar-alarm protective devices installed in residential alarm systems at individual properties are classied as to the extent of protection at each location. Requirements covering installation and classication (of extent) of alarm pro
40、tective equipment at individual locations are contained in the Standard for Installation and Classication of Residential Burglar Alarm Systems, UL 1641. 1.7 Requirements covering the construction and operation of re-protective signaling equipment used in the systems covered by this standard are cont
41、ained in the Standard for Control Units and Accessories for Fire Alarm Systems, UL 864. OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 7UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL 1.8 Requirements for the installation of re-ala
42、rm initiating devices and notication appliances installed at individual properties are contained in the National Fire Alarm and Signaling Code, NFPA 72. 1.9 Systems covered by these requirements operate within the limits of the National Electrical Code, NFPA 70, as applied by the local authority hav
43、ing jurisdiction. The Articles of the National Electrical Code that apply are: a) Article 725, within the limits of Class 2 or Class 3 remote-control and signaling circuits for burglar-alarm systems; b) Article 760 for re-alarm systems; c) Article 800 for outside wiring and protectors; d) Article 82
44、0 for protectors for radio antennas; and e) Article 830 for Network-Powered Broadband Communications Systems. 1.10 Requirements for software and hardware, and the installation and operation of an automation system in a central station, remote signal management center, redundant site, subsidiary stat
45、ion or residential monitoring station are covered by the Standard for Central-Station Automation Systems, UL 1981, or by the Standard for Control Units and Accessories for Fire Alarm Systems, UL 864, and/or the Standard for Central-Station Burglar-Alarm Units, UL 1610. 1.11 A reference made to stati
46、on refers to a central station (burglary or re), remote signal management center, subsidiary station, or residential monitoring station, depending upon the context in which it is used 1.12 These requirements do not cover the communication channel between the protected property and the station unless
47、 the communication company is owned and operated by the station. This includes: a) The company that provides the communication channel; and b) The equipment that is used to provide the communication channel. 1.13 The units, devices, and systems covered by the above standards shall operate, and be ap
48、plied as dened therein, unless this Standard, UL 827, indicates otherwise. OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 8UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL 2 Components 2.1 Except as indicated in 2.2, a component use
49、d in a station or a burglar-alarm or re-alarm installation covered by this Standard shall comply with the requirements for that component. See Appendix A for a list of standards covering components generally used to provide the services covered by this Standard. 2.2 A component is not required to comply with a specic requirement that: a) Involves a feature or characteristic not required in the application of the component in the product covered by this standard, or b) Is superseded by a