1、Lessons Learned Entry: 1588Lesson Info:a71 Lesson Number: 1588a71 Lesson Date: 2004-07-01a71 Submitting Organization: MSFCa71 Submitted by: Donald Dugala71 Authored by: Stephen CookSubject: Next Generation Launch Technology (NGLT)/Middle-Management Integration is a Powerful Tool Abstract: The NGLT m
2、iddle-managers forum for integration across the program greatly improved overall program execution. NASA programs should create a middle managers? forum for integration at the Program Office-level. Program managers should pay close attention to how middle managers integrate with their peers and ensu
3、re communication is fl owing, thus contributing to improving safety, eliminating duplication, and promoting good working relationships across the elements of the Program/Centers. Description of Driving Event: The NGLT middle-managers forum for integration across the program greatly improved overall
4、program execution. This forum was championed by one middle manager who knew that his peers would have a tendency to pull away from each other and work in their own “silo.” This would have caused a lack of integration across the program and likely less teamwork among the program office staff. The for
5、um set-up caused these middle managers to take integration seriously and avoided costly breakdowns in communication at their level. Lesson(s) Learned: Creating a middle managers, peer-level forum for integration at the Program Office increased teamwork and improved communication across the Program.
6、These middle managers were able to support each others efforts and avoid isolation where lack of integration could result in duplicate efforts and less than optimum progress on projects. Lack of middle-management integration impedes communication of unique critical information each manager possesses
7、, and potentially creates silos Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-that work against each other. The CAIB Report identifies a lack of integration as a driver of accidents wherein one element of a program is not cognizant of what another
8、is doing. The program-level middle managers took it upon themselves to pre-empt this potentially harmful issue. Recommendation(s): NASA programs should create a middle managers forum for integration at the Program Office-level. Program managers should pay close attention to how middle managers integ
9、rate with their peers and ensure communication is fl owing, thus contributing to improving safety, eliminating duplication, and promoting good working relationships across the elements of the Program/Centers. Programs should also explore the potential for applying this concept at other levels of the
10、 organization. Evidence of Recurrence Control Effectiveness: N/ADocuments Related to Lesson: N/AMission Directorate(s): a71 Exploration Systemsa71 Aeronautics Researcha71 Space OperationsAdditional Key Phrase(s): a71 Administration/Organizationa71 Policy & Planninga71 Program and Project ManagementA
11、dditional Info: Approval Info: a71 Approval Date: 2007-03-05a71 Approval Name: ghendersona71 Approval Organization: HQProvided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-
